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Orem Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,511 reviews
I dislike the fiance department very much! How they treat and take advantage of people. It's criminal! How they treat and take advantage of people. It's criminal! More
The service was fine but I am curious why they told me it was due for “services” and only rotated the tires when my daughter took it in. was due for “services” and only rotated the tires when my daughter took it in. More
Joel took the time to try to figure out what was going on with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! More
Austin was an incredible salesman. He heard every want that my wife and I had, and he made it happen. We would be happy to work with him in the future, and plan on recommending him to He heard every want that my wife and I had, and he made it happen. We would be happy to work with him in the future, and plan on recommending him to any friends who may be in the vehicle market. More
I loved working with Austin. He did a great job answering my questions and making me feel valued. I felt Mehdi was not honest in his dealings with me. He added $700 worth of He did a great job answering my questions and making me feel valued. I felt Mehdi was not honest in his dealings with me. He added $700 worth of prepaid maintenance to my order that I specifically declined. Now he is “sending me paperwork for me to cancel it” before he will refund me the $700 of services that I had declined. Everyone makes mistakes, and I want to believe that Mehdi just made a mistake here, but my gut tells me otherwise. More
very pleasant environment. workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Bre workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Brent Brown. I am very satisfied with their service. More
It's great! Hassle free and very professional, able to communicate and handle details good personal service done. Hassle free and very professional, able to communicate and handle details good personal service done. More
If I had the time I would have talked to the sales rep on true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He coul true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He could have changed my opinion of Brent Bown Toyota by just applying some simple hospitality. I guess you have to learn the hard way. My experience was not positive, and I will not go back. I purchased a car from there but will not go back again based on what happened. However, Milani was very nice!! More
Brock and Todd were great to work with. Brock ensured we were able to get our purchase done in timely manner. Brock ensured we were able to get our purchase done in timely manner. More
Moe Afu was very friendly and informative! Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. More