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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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August 20, 2021

Good information and explanations from service advisor. However, she didn’t ever follow up w/ a promised text about four specific questions she was supposed to answer. More

by williamreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 23, 2021 -

Brattleboro Subaru responded

williamreichenbach thank you for your high star review and feedback.

August 19, 2021

Very accommodating to my needs for a loaner car. I asked for the car to be sanitized and Morgan put on a mask and gloves to disinfect. More

by EBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Brattleboro Subaru responded

EBD we are so happy to hear you had a wonderful experience with our Service Department! Safe travels!

August 19, 2021

They are all polite and do good work. x xx xxx xx xx xxx xx x xxxx xxx xx xxxxx x x x c x More

by CLIFF.CARLSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Brattleboro Subaru responded

CLIFF.CARLSON thank you for your kind words and 5 Star rating!

August 19, 2021

Always great. They are on time and provide great service. They know what you should take care of in the future. The staff is knowledgeable and pleasant. More

by MEG.HARRIMAN.NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Brattleboro Subaru responded

MEGHARRIMAN.NYC we are so glad to hear you enjoyed your experience with our Service Department! We look forward to assisting you in the future.

August 18, 2021

Service was quicker than expected. Staff was very courteous and accommodating! Drove an hour from Massachusetts to have service done at Brattleboro Subaru. Couldn’t can an appointment with my local More

by j-k3mutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 18, 2021 -

Brattleboro Subaru responded

j-k3mutts@comcast.net we are so happy to hear our Service Department could accommodate you and help! Thank you for choosing us for your automotive needs. If you should need anything in the future please feel free to reach out.

August 18, 2021

I honestly love my Outback - I just wish technology worked better and I wish I could upgrade to the accent, but not in the cards yet. More

by DAVISCASTINE05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Domingue
Aug 18, 2021 -

Brattleboro Subaru responded

DAVISCATINE05 We are happy to hear that you're loving your Subaru Outback. We hope you continue to choose us for all your automotive needs and potentially buying a Subaru Ascent in the future. Safe travels!

August 18, 2021

I'm always pleased with the service at Brattleboro Subaru. The process of getting a loaner car was seemless and I valued the constant updates on our service via text messaging. The staff is informat More

by BETSYFABRICANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda in the service department was terrific - very knowledgable and super patient with her explanations.
Aug 18, 2021 -

Brattleboro Subaru responded

BETSYFABRICANT thank you for taking the time to review your previous service experience. We happy to hear that Amanda was very helpful during your experience!

August 18, 2021

I had an unexpected long job turn up in the course of inspection. I was able to get the work done that day and have a loaner car to help me manage my other appointments. I was shown the reason for the More

by lhecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Brattleboro Subaru responded

lhecker, thank you for your outstanding five star review. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brattleboro Subaru!

August 18, 2021

Always very good over the years that I've been going there. This is my second car I've purchased and had serviced at this dealership. More

by MAURQ120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Brattleboro Subaru responded

MAURQ120, we are happy to hear you had a great experience at Brattleboro Subaru. We hope you continue to choose us for all your automotive needs!

March 02, 2021

Dan was great to work with. He understood my needs and answered every question I had. I would recommend Dan to my friends and family. More

by Rebecca.leining
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Domingue
Mar 02, 2021 -

Brattleboro Subaru responded

Rebecca.leining, we are happy to hear you enjoyed your experience at Brattleboro Subaru with Dan! If you have anymore questions, please feel free to reach out. Have a great day!

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