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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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October 05, 2021

First time using this service department. The staff was helpful and quickly addressed a delay in ordering a part for scheduled service. Shuttle service is a valuable addition. More

by SANDRAMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Brattleboro Subaru responded

Thanks for taking the time to leave us a great review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our great service. We’d love to continue providing great service to awesome customers like you.

October 04, 2021

Great service department.The staff explained everything very clearly. The access to a loan car was very helpful More

by JANEHAROLDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Brattleboro Subaru responded

We work hard to meet expectations like yours, and we’re happy to hear the Service Department hit the mark for you! Take Care!

October 04, 2021

I think $100 just to check over the car for check engine light was too high. More

by IMLERNA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Brattleboro Subaru responded

Feedback like this helps us constantly improve our customer experiences and appreciate you taking the time to send us this response. Thank you for the high star rating as well.

October 02, 2021

Service is extraordinary. an I will never bring my car anywhere else! Love my service team! Especially Morgan, Amanda, and everyone More

by Morgan dow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Brattleboro Subaru responded

Seeing that you had a 5-Star experience with our Service Department is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru. We look forward to serving you for many years to come!

Oct 04, 2021 -

Morgan dow responded

Service is amazing and would never bring my car anywhere else!

October 01, 2021

The service department in Brattleboro is excellent. They are helpful, knowledgeable, and always have time to listen and explain services rendered. More

by ddmkrawiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McFeeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, sales manager, Christian Chiesa
Oct 01, 2021 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave an excellent rating and review. We really appreciate your business. Please let us know what we can do for you in the future.

October 01, 2021

Shawn stood behind your promise of integrity, great service and amazing service by replacing tires that were needed prior to 24,000 miles. Great thanks and appreciation! More

by floaeveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Brattleboro Subaru responded

We work hard to meet expectations like yours, and we’re happy to hear that the service team hit the mark for you. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.

October 01, 2021

I brought my car in for its 12000 mile service and a state inspection. The staff was friendly and professional and when I picked up my car they explained everything that was done. More

by JBACON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Brattleboro Subaru responded

The team here at Brattleboro Subaru is thrilled to receive such great rating, thank you. We’d love to continue providing great service to awesome customers like you. Thanks again!

September 30, 2021

Great customer service, really know their stuff. Just a pleasure to keep going back. Highly recommend More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Brattleboro Subaru responded

Thank you for the kind words and we greatly appreciate the continued business! Luke Higley GSM Brattleboro Subaru

September 29, 2021

Very efficient polite, professional. Was treated as a respected costumer. I will take my vehicle back for service. More

by beckybeaulieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Brattleboro Subaru responded

Thanks so much Becky for sharing your experience with us. We look forward to seeing you again.

September 28, 2021

They diagnosed & fixed my tire valve problem. I'm very impressed with their professionalism. My warrantee covered the repair. More

by john@johngrayson.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Brattleboro Subaru responded

John, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We are happy to hear that our service team was able to help. We’re here for you anytime.

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