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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews
Call Service Center (802) 251-1000

1,031 Reviews of Brattleboro Subaru - Service Center

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July 16, 2024

Meets our needs, professional, responsive, and friendly. We like having a loaner car when we have a long service More

by marquis.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Brattleboro Subaru responded

John, thank you so much for taking the time to leave us your feedback about your experience with our service department! We are glad to hear that you loved the loaner car! We love to make things as easy as possible for our valued customers like you! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

July 12, 2024

It is a pleasure to deal with Morgan and the Brattleboro Subaru service department. They are efficient, very clear about what is happening and respond immediately to questions. They make it easy to borrow More

by megstreeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Brattleboro Subaru responded

Meg, thank you so much for this incredible review about your experience with us! We love to hear that you had a great one and we are so appreciative of your business! Thank you so much for choosing and trusting us! We look forward to seeing you at your next visit!

July 07, 2024

Shawn needs to learn how to talk to his customers. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. More

by aboveaveragejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McMillan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2024

Morgan, Jordan and Amanda are always very professional and courteous. I look forward to my next interaction with them. More

by KENLBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave your feedback about your experience with our service team! We look forward to our next interaction with such a loyal customer like you!

July 02, 2024

I have always received the highest level of service. I am unable to think of how it could be better……unless I received a coupon for a free car wash. More

by 53214FLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Brattleboro Subaru responded

Thank you so much for the incredible review about the service you receive from us! We are so truly appreciative of your business and always choosing us for your automotive needs! We can definitely get you a gift card for a detailing in the future, just talk to our General Manager, John Sciacca next time you come in!

June 29, 2024

Excellent customer service. They explain things well and are always happy to answer all my questions. More

by Kathyjaques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Brattleboro Subaru responded

Kathy, thank you for the 5 star review and great feedback about your experience with our service department! We truly appreciate you choosing us for all of your automotive needs and we look forward to seeing you at your next visit!

June 26, 2024

Always helpful and supportive. Easy to make an appointment and loarner is usually available. Great place More

by RONKANTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Brattleboro Subaru responded

Ron, thank you so much for taking the time to provide such great feedback about your experience with our service department! We are so thrilled to hear that you had such a great experience with us and hope you love the loaners while your vehicle is being worked on! Thank you for choosing us and we look forward to seeing you at your next visit!

June 25, 2024

Amanda Crosby is amazing friendly helpful charming knowledgeable witty clever underrated easygoing chill fabulous all-star More

by Ninernut49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2024 -

Brattleboro Subaru responded

Thank you so much for this incredible 5 star review about your experience with Amanda! She truly loves to help our customers and always puts their needs first! We are thrilled to hear that you had a great experience and we hope to see you in the future!

June 24, 2024

Dealership personifies excellent customer service! Great people, who focus on customer needs. Always do what they say and on time! More

by sgreenevt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave a great review about your experience with us and we are so thrilled it was a great one! Thank you for the kinds words as it helps our business strive! We truly appreciate you choosing us for all of your automotive needs and we look forward to seeing you at your next visit!

June 24, 2024

Great people to work with. They respond to my concerns promptly and courteously Elaine Scott More

by escott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Brattleboro Subaru responded

Elaine, thank you so much for taking the time to leave your amazing feedback about your experience with our service department! We truly appreciate you choosing us for your automotive needs and hope to see you in the future!

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