Brattleboro Subaru - Service Center
Brattleboro, VT
1,032 Reviews of Brattleboro Subaru - Service Center
Very helpful and attentive to your needs. I would highly recommend my friends and family to go to this dealership. I would highly recommend my friends and family to go to this dealership. More
Delays in finishing 90,000 mile service and related safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transm safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transmission was “junk” . Advised to report to Subaru America for help. It left me with a very negative opinion about my visits. I have owned and trusted Subaru vehicles for over 20 years and haven’t had an outcome like this before More
Customer Service was excellent once again. I really appreciated having the use of the loaner vehicle. The only thing was that the loaner paperwork said it had 3/4 of a tank of gas, but as I really appreciated having the use of the loaner vehicle. The only thing was that the loaner paperwork said it had 3/4 of a tank of gas, but as I was driving away, I noticed it was actually right on 5/8. Before returning the car, I added 2 gallons. I hadn't driven very far at all so 2 gallons should have been more than enough to cover the distance I had gone (unless the car had exceedingly poor gas mileage!). The service desk sent me an e-mail afterwards showing that I had returned the car with only just over 5/8 of a tank. I wish I had remembered to mention that it actually was more than when I had picked up the car. More
Amanda was great! She was pleasant and is always a pleasure to work with! Couldn't be happier with my remote start She was pleasant and is always a pleasure to work with! Couldn't be happier with my remote start More
Scheduling was easy, loaned car for my all day service was comfortable , bill explained, they called for consent for extra work, requested repairs made, no problems since. Friendly staff, clean service de was comfortable , bill explained, they called for consent for extra work, requested repairs made, no problems since. Friendly staff, clean service department. More
Amanda had amazing customer service. Dealership wouldn’t do alignment on my car because they tried to upsell me on getting new tires and the works , so I had to bring my alignment elsewh Dealership wouldn’t do alignment on my car because they tried to upsell me on getting new tires and the works , so I had to bring my alignment elsewhere More
Very prompt and professional service. Completed the work ahead of schedule. I have always enjoyed excellent service there ‼️ Completed the work ahead of schedule. I have always enjoyed excellent service there ‼️ More
The service is great here. I've taken my car for maintenance is I bought it and have never had a problem. I've taken my car for maintenance is I bought it and have never had a problem. More
As always they are thorough and informative when addressing service and pricing. That is why we keep going back. addressing service and pricing. That is why we keep going back. More
The service department couldn’t be more courteous or helpful. I’ve had my winter tires put on and calibrated, a rear bumper guard installed, and a 6000 mile check up, on two different visits and I could helpful. I’ve had my winter tires put on and calibrated, a rear bumper guard installed, and a 6000 mile check up, on two different visits and I couldn’t be more pleased. My muddy car was much cleaner when I left and when I arrived, a completely unexpected a bonus! More