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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,033 Reviews
Call Service Center (802) 251-1000

1,033 Reviews of Brattleboro Subaru - Service Center

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May 17, 2022

Always friendly and speedy service. The employees are always knowledgeable and ready to answer any questions I may have. More

by MCHLL.MCCAFFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Chiesa
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May 18, 2022 -

Brattleboro Subaru responded

Thank you for your excellent review! We strive to make your experience as fast and stress-free as possible. We take pride in our friendly, knowledgeable staff. If you have any more questions, don't hesitate to call!

May 16, 2022

Service staff is always courteous and helpful. They explained the work to be done and the work which was done. More

by vzrx27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review, our service staff makes it a priority to ensure you are consistently and thoroughly updated on your car. We look forward to seeing you again!

May 16, 2022

service people were courteous, friendly, and helpful. They said it would be 2 hours and it was. waiting room was clean, cool and quiet. More

by anne.hier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Brattleboro Subaru responded

Anne, thank you for your great review! We want to make sure your valuable time is spent wisely, our friendly staff in service will always keep you updated on the process of your vehicle! The waiting room also has coffee and snacks for all your visits. If you need anything, don't hesitate to give us a call!

May 15, 2022

Excellent service and prompt completion. Work finished ahead of estimated wait time!! Highly recommend this dealership. More

by williamreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Brattleboro Subaru responded

Hey William, thank you for your five star review! We strive to complete any work as soon as we can because time is valuable! We look forward to your next visit.

May 17, 2022 -

williamreichenbach responded

Excellent service and friendly professional staff. Great communication.

May 13, 2022

Ready for me when I arrive, courteous, friendly, knowledgeable, comfortable waiting area, coffee and nice snacks provided. More

by judy_acampora
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Brattleboro Subaru responded

Hello Judy, we believe it is very important to be ready for when you arrive so your valuable time is spent wisely! We take pride in our knowledgeable and friendly staff, along with delicious snacks while you wait!

May 12, 2022

Always so easy to deal with! Great customer service! I really appreciate doing business here! More

by jlsault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Brattleboro Subaru responded

Thank you for your five star review! We strive to make your experience as easy and comfortable as possible. If you need anything, please don't hesitate to give us a call, we appreciate you!

May 12, 2022

Went in for Open recalls. Had my Radio looked at no reception. They discovered the problem after having to take the heaf liner down. Then put it back in Problem is the tri More

by ALLYNCHABOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Brattleboro Subaru responded

Hey Allyn, thank you for your four star review, if you would like, give service a call and they can get that fixed for you! Hope to hear from you soon!

May 11, 2022

Morgan was very helpful and responsive to the fact that I had to get a ride to work during service. More

by dianalischerpoet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Brattleboro Subaru responded

Hey Diana, Morgan is always more than happy to arrange transportation for you when you get your car serviced. Your time is valuable and we want to make sure you can still do what you need while your car is with us!

May 11, 2022

It's a great place and the service is great and easy to get too.and the employee are kind and very helpful. More

by nbonneau57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Brattleboro Subaru responded

Hey, thank you for your great review! We want to make sure your time here is easy and stress-free! Please don't hesitate to call if you need help with anything else!

May 10, 2022

It took a while to schedule the service on my car but since it was a tune up, it wasn’t something needed immediately! Service point person was very efficient, helpful. Would have liked a single tire rep More

by lynne_dimick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Brattleboro Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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