Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,032 Reviews
Call Service Center (802) 251-1000

1,033 Reviews of Brattleboro Subaru - Service Center

Sort by
July 24, 2022

Morgan and Anthony did a great job. Got a Saturday appointment and didn't wait long at all. Will definitely return. More

by catbmd56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

hey there! Thank you so much for your positive review! Morgan is an excellent advisor to work with, and Anthony is an excellent tech! He will make sure your car is safe to drive, every time! We look forward to seeing you again!

July 23, 2022

Friendly reminders, neat and clean. Takes time with you to explain. Tells it like it is. More

by XXSTHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your positive review! Morgan is an excellent service advisor to work with, she makes sure you are updated and informed, and makes sure your experience in the waiting room is comfortable and clean. Honesty is very important and we make sure you know and understand everything we present to you! We look forward to seeing you again!

July 22, 2022

The service from Jordan, Amanda and Morgan is always friendly, efficient and effective. I don't know who the technicians are the mechanical service is also great! More

by vaunet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review! We take pride in our service advisors. They are super friendly and put your needs first! Our technicians are excellent, and we will make sure they know their hard work is appreciated! We look forward to seeing you again!

July 22, 2022

Getting an appointment was easy; work was done very efficiently and completely. I was very impressed More

by twalsh8151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest words. Making an appointment is very easy! Online, on the phone, whatever works for you! Safety is our priority and we make sure we get it done right! We look forward to seeing you again!

July 22, 2022

The Brattleboro Subaru service personnel make it a true pleasure to bring our Outback in for service. More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Tom, thank you so much for your kind and honest words. We take so much pride in our service advisors, they are very friendly and will keep you informed about your vehicle. Vehicle safety is our priority! We look forward to seeing you again!

July 22, 2022

Customer service is “FANTASTIC! ” They are very helpful, honest, accurate, fast and diligent. The Brattleboro automotive service waiting room is clean and comfortable. Refreshments More

by LYNDEMARTINE_993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy to here you had such a great experience in our service department! We take pride in our service advisors excellent customer service. Honesty is so important, and yes! our service makes sure they use your time wisely and efficiently! Thank you for your kind words about our waiting room, your wait here should be comfortable, so we make it that way! We look forward to seeing you again!

July 22, 2022

They are courteous. They are always willing to set us up with a loaner car. More

by CANANGEL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey, thank you so much for kind words. Loaner cars are so helpful when you need to continue your day while your car is being serviced! Jordan is an excellent advisor and makes sure you get what you need! We look forward to seeing you again!

July 22, 2022

Everyone at the dealership was very knowledgeable and very pleasant to work with. The car was ready promptly as promised and the job was done well. More

by CPACE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review! We take pride in our knowledgeable and friendly staff, in every department! We value your time, so we do everything we can to make sure it is quick and efficient! We look forward to seeing you again!

July 18, 2022

I have absolutely no complaints. The service staff was very courteous. I left a book in the waiting room and Jordan kept the book for me until I could return to pick it up. More

by sbmarquis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy to hear you had such a positive experience with our service department. Jordan is very thoughtful and personable, an essential part of our staff! If you ever need anything, just give us a call! We look forward to seeing you again!

June 23, 2022

They assessed the brakes, caught bad work by another service center, repaired that work, replaced the pads and rotors and did it all in less time than estimated. Other than having to chase down the sour More

by mdavis20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Brattleboro Subaru responded

Hey there, we are so sorry a different dealer provided bad work. We are always happy to fix whatever you need, and we will always thoroughly check you vehicle to ensure it is safe for the road! Safety is very important, we value you and your time spent here. We look forward to your next visit!

1
...
48
49
50
...
104