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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,065 Reviews

1,065 Reviews of Brattleboro Subaru - Service Center

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December 15, 2022

I am very satisfied with the service of the dealership side and the service department. Everyone that I have dealt with i8s very kind, courteous. Very pleased with the service. More

by judyvaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Chiesa
Dec 19, 2022 -

Brattleboro Subaru responded

Judy, thank you so much for your positive review! Our team takes their jobs very seriously, they want to make sure you are leaving in a safe car and a car that is best for your needs. They are all genuinely kind and care about your well-being! If there is anything else we can do for you, just give us a call! We look forward to your next visit!

December 15, 2022

We had a great experience purchasing our 4th Subaru Outback. Our salesman was Billy B. And he was great. Definitely be back when the time comes. More

by riegert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy B
Dec 19, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy you had such a great experience buying a car with us. Congratulations on your Outback! Super exciting, great car! Thank you for your loyalty, Billy is an excellent salesman and will go above and beyond to make sure you are getting what you need! We look forward to working with you in the future! Next time your car needs a service, just give us a call and we can easily schedule a service appointment for you!

December 12, 2022

I am thrilled to have moved to Brattleboro where the Subaru Service Center is so pleasant and responsive More

by patriciasantenello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Brattleboro Subaru responded

Patricia, thank you so much for your positive review! We are so happy to learn you enjoy Brattleboro and our exceptional service center. You are a pleasure to serve! We look forward to your next visit!

December 10, 2022

Very courteous and easy to work with. I was given a loner car which made the service very easy. More

by whitfoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Brattleboro Subaru responded

Hey there! Great to hear from you! Loaner cars are super helpful for those busy days! If there is anything else we can do for you, just let us know! We look forward to your next visit!

December 10, 2022

Always a pleasure to work with the service team at BS! Consistently friendly, helpful courteous and very knowledgeable - from the writers to the techs - are the reason I keep coming back. More

by SCOTT@FROGMEADOW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (service tech) gets 5 stars too
Dec 12, 2022 -

Brattleboro Subaru responded

Scott, great to hear from you! We are so happy you had such an impactful experience with our service team. They are all so generous and genuinely caring about you and your vehicle. We are always happy to see you when you come, thank you for your loyalty, Scott. We look forward to your next visit!

December 08, 2022

The new service team at Brattleboro Subaru is wonderful! I used to take my car to Bennington but since they changed hands the service has really gone downhill. So thank you to Jordan and his coworkers fo More

by kdshaifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for recognizing our wonderful service team, they are genuinely caring, kind, and friendly! Your safety and well-being is a priority. You are a pleasure to have here and if there is anything we can help you with, just let us know! We look forward to your next visit!

December 06, 2022

The staff are always plesant but I have a problem with the service department. I was there on October 7th for a 72,000 mile service. I don't drive frequently at night but when I did I was having diffi More

by JULIEMCNEAL22
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Brattleboro Subaru responded

Hi Julie, my name is Jady and I have just recently started a new job as the Digital Marketing Manager here at Brattleboro Subaru. I talked to my Service/Parts director, Shawn and we have notes that he reached out to you about this issue. We hope to earn your business back in future! If there is anything else we can do for you, please feel free to reach out to us!

December 02, 2022

dropped new care off for a recall. The job was done quickly and professionally . This service department is the best both for service and price. The staff is always on top of every p More

by drbushwack05358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review! We are happy we were able to create a positive experience for you. Our service advisors and techs are excellent in making sure they do their best to get you in and out as soon as possible! We look forward to your next visit!

December 02, 2022

Service appointment completed well before approximated time given by Service personnel. Mr. Barkow was very pleasant and helpful. More

by hotpuppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest review. Jordan is an excellent service advisor and our techs work hard to try to get cars done as soon as possible! We are happy we were able to create a positive experience for you! We look forward to your next visit!

November 30, 2022

Very helpful and professional; I loved the free courtesy car provided to me. This was a great help. More

by PRUBAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your kind and honest feedback. We try our best to accommodate everyone, if we have a courtesy car available, we will definitely offer it! Morgan is an excellent service advisor who wants to ensure you and your cars needs are met and respected! We look forward to your next visit!

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