Brattleboro Subaru - Service Center

Found a problem on service call, got new part and repaired a week later. I had a loaner car until it was repaired. HOPE THESE ARE ENOUGH WORDS. I used to be able to answere questions w/o all thes repaired a week later. I had a loaner car until it was repaired. HOPE THESE ARE ENOUGH WORDS. I used to be able to answere questions w/o all these requirements an d password. More

professional service nice comfortable waiting room. Clear communication from the service manager and no surprises. Will take my car back to have future service completed on my car. Clear communication from the service manager and no surprises. Will take my car back to have future service completed on my car. More

They are the best team we ever worked with for our vehicles. Jordan is an Allstar!! Denise vehicles. Jordan is an Allstar!! Denise More

Excellent, prompt, efficient service department. Comfortable waiting area. A bit high priced but worth it as I believe they are trustworthy and keep me and my car safely on the road! Comfortable waiting area. A bit high priced but worth it as I believe they are trustworthy and keep me and my car safely on the road! More

Friendly staff, ease of making appointment . Stayed true to quote given. Explained all work done thoroughly. Stayed true to quote given. Explained all work done thoroughly. More

Absolutely the best service in the tri-state area. I bought my car here because of the service department and I have never been disappointed! From sales to service this is a first class operation. Re I bought my car here because of the service department and I have never been disappointed! From sales to service this is a first class operation. Respectful, honest and attentive. More

Morgan is very efficient, courteous and communicative about everything that happens in service. They finished the car early about everything that happens in service. They finished the car early More

Great Service Department: accurate quotes, work done on time, clear explanations, friendly staff, nice waiting room. time, clear explanations, friendly staff, nice waiting room. More

December 2022: Completely inadequate certification inspection: worn-out summer tires (December, in VT!), mouse-chewed windshield washer hose, defective radio unit that cannot be reloaded /updated. inspection: worn-out summer tires (December, in VT!), mouse-chewed windshield washer hose, defective radio unit that cannot be reloaded /updated. Update January 2, 2023: windshield washer hose issue fixed, with dealer covering the cost (normally not a warranty repair). Suggest that testing the washers should be part of the Certification inspection. Radio unit to be replaced (delay due to an illness in my family), covered by dealer warranty. My suggestion is that updating the display software should be part of the Certification inspection; this would have exposed this issue before I could encounter it and in any case would remove the data from previous owners/users of the vehicle. Tires: I had already bought new snow tires, and kept one of the worn-out summer tires to show the service manager; upon seeing it, he agreed that the tires should not have passed Certification inspection and should have been replaced before I received the vehicle, and agreed to provide new or nearly-new summer tires in the spring (including mount/balance and an oil change, if needed). So the issues have been addressed, with two resolved and one on track to be resolved. Thank you! More

Christian, the salesman was very helpful. I knew that I wanted a 2023 Crosstrek. He was helpful in finding the model and color that I wanted. He also explained all the technology on the ca I knew that I wanted a 2023 Crosstrek. He was helpful in finding the model and color that I wanted. He also explained all the technology on the car. Everyone was very friendly at the dealership. The dealership is spotlessly clean. More