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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,032 Reviews

1,032 Reviews of Brattleboro Subaru - Service Center

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November 05, 2022

Service was prompt and friendly. One component was not done but the explanation was thorough. More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Brattleboro Subaru responded

Betsy, thank you for your kind and honest review, we do what we can to ensure you and your car's safety. If we can do anything else for you, just give us a call! We look forward to your next visit!

November 05, 2022

It is always a pleasure dealing with the service department- their competence, courtesy and clarity make them easy to deal with More

by sacopans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Brattleboro Subaru responded

Hey there! Likewise, you are always a pleasure to serve! Thank you for your kind and honest words. Our service advisors are excellent at what they do, we are happy to hear you are having great experiences!

November 04, 2022

They have been consistent in delivery of politeness, efficiency and problem solving.what’s not to like? More

by simpson.cheryl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Brattleboro Subaru responded

Cheryl, great to hear from you! You are a pleasure to serve! Our service advisors are very kind, caring, and quick! We look forward to your next visit!

November 02, 2022

Rating for service department 10 Stars they did excellent job looks better than brand new More

by chris_miltronics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sucharzewski
Nov 03, 2022 -

Brattleboro Subaru responded

Chris, thank you so much for your positive review. Our service advisors are excellent, and they genuinely care about the well-being of you and your car! If you need anything else, don't hesitate to call! We look forward to your next visit!

October 27, 2022

Been using the dealership for years and the service only improves over time. Great service department! Thank you More

by Stephan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Brattleboro Subaru responded

Stephan, thank you for your positive review! Our service department is excellent: personable, caring, and knowledgeable! You are a pleasure to serve, we look forward to your next visit!

October 27, 2022

Much improved from years past. Service was gracious, generous and easy to work with. I look forward to buying my next Subaru from you! More

by melvinosborne0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Brattleboro Subaru responded

Melvin, thank you for your positive feedback! Our service department is excellent, Jordan is kind, caring, and knowledgeable! We look forward to your next visit!

October 24, 2022

Friendly, efficient, good service, nice waiting room, time for servicing as I was told, great car. Am glad I bought my Forester here. More

by wcbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Brattleboro Subaru responded

Hey there! Liz is excellent to work with! He is very friendly and will have you in and out asap! We will make sure you are updated when you get your car serviced and keep track of when you need another! Easy peasy! We look forward to your next visit!

October 23, 2022

This is my 3rd Forrester from Brattleboro Subaru, do I have to say any more ? More

by cihartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McFeeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your loyalty, you are a pleasure to serve and we love having you here! Let us know if we can do anything for you down the road, we look forward to your next visit!

October 22, 2022

Polite, prompt service. Waiting room should require masking or at least put in a serious air filtration system. I wound up going outside to wait the whole time because of th More

by llchapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Brattleboro Subaru responded

Hey there, we are so happy to hear you had a positive experience with Jordan. We appreciate your feedback and we always looking for better ways to improve our waiting area, we will remember this! We look forward to your next visit!

October 17, 2022

Shawn was very helpful and knowledgeable, great to work with. Gives me confidence in having my Outback taken care of here. More

by donnawinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Brattleboro Subaru responded

Donna, thank you for your kind and honest review! Shawn is an excellent service manager to work with. Our goal is to make sure your care is safe and you and your time is respected! We look forward to you next visit!

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