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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,065 Reviews

1,065 Reviews of Brattleboro Subaru - Service Center

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February 20, 2023

I love having female service writers! They are more compassionate. Something that is hard to find in a car dealership! More

by cuzdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Thank you for such great feedback! It is reviews like yours that help us strive in the automotive industry! We look forward to seeing you in the future!

February 20, 2023

Working with Jordan was a pleasure regardless of the rather bumpy road getting the car fixed. My insurance adjuster was also very pleased to work with him. More

by spaulding23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Thank you so much for your feedback! Jordan is great at his job and always has the answers for you and your vehicle! We look forward to seeing you in the future for your automotive needs!

January 17, 2023

So nice to have such a nearby, convenient dealership. So happy to finally have my Subaru! More

by obevirginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Brattleboro Subaru responded

Virginia, it is so great to hear from you! It is SO convenient to be nearby, we can give you a ride back home when you get your car serviced! You are a pleasure to have in, we look forward to your next visit!

January 17, 2023

The customer service staff are very nice, friendly and competent. It is always a pleasure working with them. More

by bob.brunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Brattleboro Subaru responded

Bob, thank you so much for your positive feedback! Thank you so much for your kind and honest words, our service advisors are the best because they genuinely care about the well-being of you and your vehicle! We look forward to your next visit, Bob!

January 14, 2023

This appointment was so much improved from service I received a few years ago. Thanks More

by KSNOWVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review. We are happy we were able to show you we continually improve our skills and service to ensure everything is up to date and efficient! We look forward to your next visit!

January 13, 2023

Thank you, Paul for the excellent service buying my used Outback Subaru. Paul was polite, friendly, knowledgeable and easy to work with. I would recommend Brattl eboro Subaru to anyone buying a new or used More

by joey4088
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sucharzewski
Jan 16, 2023 -

Brattleboro Subaru responded

Joey, great to hear from you! Congratulations on your Outback! Great car, especially in this winter weather! Paul is an excellent salesman and will make sure you get a car that is best for you and your needs. Morgan is an awesome service advisor who will take care of you and your car as best as she can! Thank you for passing the word along, we look forward to working with you in the future!

January 07, 2023

Polite, fast and efficient. A pleasure to work with. Easy to get an appointment that worked for me. More

by djheberlein2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Brattleboro Subaru responded

Hey there, great to hear from you! Amanda is an excellent service advisor, we will make sure you are in and out as soon as possible! If there is anything else we can do for you, just let us know! We look forward to your next visit!

December 30, 2022

Great service! Nice people! Convenient location! The waiting room needs to be updated… Not pleasant! More

by WBCONANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your feedback, we would love to hear more about what you think we should do with our waiting room! We are always looking for ways to make the waiting experience comfortable and convenient. Give us a call! 1(802)251-1000, we look forward to hearing from you!

December 28, 2022

I needed a repair quicker than my local dealer offered and was in within 24 hrs. Service advisor gave me some information about my warrantee coverage over the phone that was especially helpful. In the ins More

by SICKLESCATHERINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Brattleboro Subaru responded

Catherine, great to hear from you! Sounds like you've found your place to be! Our service advisors are excellent, they make sure everyone knows everything they need to about the safety of their vehicle. They respect everyone and their vehicles and genuinely care about your well-being. You are a pleasure to have here and you are always welcome back! Thank you for passing the word along! We look forward to your next visit!

December 26, 2022

Brattleboro Subaru is the best car service shop that I have ever went to. I have been going here since I bought my Subaru 3 years ago. They are always very clear with what has to be done and what it will More

by dumasmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Brattleboro Subaru responded

Hey there! Our service advisors are excellent. They always make sure you are leaving in a safe vehicle, and if something that comes up that can wait, they will let you know! Thank you for your loyalty, you are a pleasure to have in. We look forward to your next visit!

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