Brattleboro Subaru - Service Center

I wrote a review two days ago that was not complimentary. The dealership contacted me instantly to rectify the problem. I went there this morning and it was like it had always been. Jordan got me in and out The dealership contacted me instantly to rectify the problem. I went there this morning and it was like it had always been. Jordan got me in and out in the shortest time possible. All my Outback needed was air in the tires and the low tire pressure light went out. I want everyone at Brattleboro Subaru to know that I appreciate them and am completely satisfied with the service I received . This turned out to be nothing more than a misunderstanding of what I was asking to have done. Thank you all for your speedy solution to this matter. Elaine Scott Wardsboro, VT More

I stopped at Brattleboro Subaru as my check tire light came on. I was pretty sure it was just because the temperatures have dropped and I needed more air in the tires. I went in expecting them to say it w came on. I was pretty sure it was just because the temperatures have dropped and I needed more air in the tires. I went in expecting them to say it would only take a few minutes and someone would check my pressure and put air in the tires. To my utter astonishment I was informed that I had to make an appointment for them to put air in the tires. In all the years that I have owned a Subaru and been going to this dealership I have never had to make an appointment to get the tire pressure checked and air put in the tires. The person was very nice and did finally agree to check my tires but I came away with the light still on and no extra air in the tires. I was told that this was the new rule. Well as a result of your new rule I will no longer tell people how wonderful Brattleboro Subaru is and definintley will not be recommending that anyone buy a car there as it seems the owner has a lot to learn about customer service. I'll probably wait and next month when the Outback is due for inspection I'll get air in the tires and the inspection. I am not a satisfied customer Elaine Scott Box 34 Wardsboro, VT 05355 More

Always Great Service ay Brattleboro Subaru! Every time, regardless of the work that's required. My go-to place for auto work. Every time, regardless of the work that's required. My go-to place for auto work. More

The staff is very pleasant to deal with and the service is the best I have had compared to any other dealership I have dealt with. I wish Subaru made a truck because then I would have all my vehicles servi is the best I have had compared to any other dealership I have dealt with. I wish Subaru made a truck because then I would have all my vehicles serviced here. More

Our purchase of a 2024 Crosstrek went incredibly smoothly. Really enjoyed working with Billy. Thanks to his skills and knowledge, we were able to find the extact specs we needed at a lower price. smoothly. Really enjoyed working with Billy. Thanks to his skills and knowledge, we were able to find the extact specs we needed at a lower price. More

The price seemed reasonable and Morgan was thorough in describing other issues. She offered 3rd party businesses that provide services the dealership does not. describing other issues. She offered 3rd party businesses that provide services the dealership does not. More

It was easy to make an appointment. Staff answered any questions I had. Appreciated the loner Staff answered any questions I had. Appreciated the loner More

Pleasant company to deal with. We’ve bought about 10+ Subarus from them in the last 39 years. We’ve been a two car Subaru family. We’ve bought about 10+ Subarus from them in the last 39 years. We’ve been a two car Subaru family. More

Excellent communication and support from everyone on staff. The staff members were respectful and attentive to detail. Highly recommend! staff. The staff members were respectful and attentive to detail. Highly recommend! More

The interactions with everyone at Brattleboro Subaru fully met my expectations. I would recommend this service center. fully met my expectations. I would recommend this service center. More