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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,066 Reviews

1,066 Reviews of Brattleboro Subaru - Service Center

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April 20, 2023

I had my tire pressure checked, as the warning light of a low tire came on as I was traveling from Grafton to Brattleboro for a medical appointment. They worked me into the schedule, and the service departme More

by circa59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Brattleboro Subaru responded

Thank you so much for your feedback! Our main priority is to get our customer's back on the road as safely and quickly as possible! Thank you for choosing Brattleboro Subaru for your automotive needs!

April 19, 2023

Customer service is friendly and service is quick and easy… and the space is clean too. More

by Ausername
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Brattleboro Subaru responded

Thank you so much for your feedback! We are thrilled to hear you had such great experience with us and we look forward to seeing you in the future!

April 19, 2023

Great techs honest service advisors 10 out of 10 would recommend brattleboro subaru to anyone More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Brattleboro Subaru responded

Albert, thank you so much for your positive feedback! Thank you so much for choosing to get all of your automotive needs handled with Brattleboro Subaru and we look forward to seeing you in the future!

April 17, 2023

Ian Findlay was a great salesman. Would use him again. In the past we had trouble with the dealership. More

by johnhughes152
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Brattleboro Subaru responded

John, thank you for your feedback! We are sorry to hear that there has been an issue in the past, if there is anything we can do for you we would love for you to reach out so we can make every visit from now on, a great one like you deserve! We are happy to hear that Ian took care of you so well and we look forward to seeing you in the future! Thank you for choosing Brattleboro Subaru for your automotive needs!

April 16, 2023

Morgan was once again friendly, efficient, and knowledgeable. She works with me to help me figure out what repairs are needed and why. I ask lots of questions and she always has thoughtful answers More

by whomestead
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Thank you so much for such positive feedback! We all love Morgan and are so happy to hear you got all of the answers you were looking for! Thank you for choosing to do business with Brattleboro Subaru and we look forward to seeing you in the future!

April 15, 2023

I arrived early and they were able to get me in before my appointment. They were polite and cheerful. More

by cmstockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Thank you for your positive feedback! Our service team will always put our customers first and get you back on the road as quickly and safely as possible! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

April 15, 2023

The job was not finished the first time because someone forget to reset the sensors on my tires but these things happen so no problem. When I came back, they got me right in and fixed the problem promptly, More

by lsandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Sandy, we appreciate your positive feedback! We apologize for your vehicle needs not getting taken care of the first time around but are so glad you chose us to fix it for you! We hope we can make your next visit better and we look forward to seeing you in the future!

Apr 17, 2023 -

lsandy responded

No problem at all - a minor inconvenience. It doesn't take away at all from your great service

April 15, 2023

Definitely the best car dealership I have ever been to. Everyone is very nice, professional and helpful. We felt very comfortable and taken care of. More

by shawn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Shawn, thank you so much for this great feedback! We make it our number one priority to make our customers feel as comfortable as can be because we know how stressful car dealerships can be! Thank you so much for choosing Brattleboro Subaru for your vehicle needs and we look forward to seeing you in the future!

April 12, 2023

I was in for 60,000 mile service. Staff was courteous and helpful. Tires were new so no rotation at my request. Brakes were checked and I was told they were good and only 1/2 worn, bu More

by dcmorton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Brattleboro Subaru responded

Thank you for your feedback. We apologize for the inconvenience in your last visit with us. My managers have tried to get ahold of you, is there another number we can try to get ahold of you at? Please feel free to reach out to us so we can fix this for you! Thank you and have a great day! Jady Lohnes Digital Marketing Manager (802) 251-1000 Ext. 141 Brattleboro Subaru 1234 Putney Rd Brattleboro VT 05301

April 11, 2023

Had a good experience everyone we worked with was very friendly. We went for an Outback and came home with a Forester Touring with more headroom very happy. We didn't feel pressured into buying anything. More

by ggc2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Brattleboro Subaru responded

Jackie, thank you so much for your positive feedback! Forester's are great and we are thrilled to hear that you are happy about your purchase of one! Thank you so much for choosing to do business with us and we look forward to seeing you in the future!

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