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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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March 09, 2023

The service department didn't resolve the main problem the car was left for. The brake pedal was low. They were unable to re-attach a rear park sensor as I had requested (it just needed to be glued). For More

by marchbear1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Brattleboro Subaru responded

Marilyn, thank you for taking the time to provide your feedback and for speaking to our Service Manager regarding your experience with our Service department. Our goal is to always provide an exceptional experience and we apologize that we did not provide this to you at your last visit. We hope that you got the answers regarding the issues with your vehicle and if you need further assistance, please let us know! We look forward to providing you the experience you expect at your next visit! Jady Lohnes Digital Marketing Manager (802) 251-1000 Ext. 141

March 09, 2023

This dealership is top notch! My salesman was personable, professional, listened to exactly what I wanted, and worked at providing the best match for me without me feeling pressu More

by dburk60
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! Our main goal is to make every customer feel heard and meet their wants and needs and we are thrilled to hear that John did that for you! We look forward to seeing you in the future!

March 08, 2023

Finished work ahead of schedule and staff were helpful and professional. Would recommend this place to anyone. More

by williamreichenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

William, thank you so much for your positive feedback! We can't wait to see you back in the future and hope we exceed your expectations again!

March 07, 2023

Brattleboro Subaru is the only dealership I will use after investigating several other dealerships in my state and two nearby state. More

by rmacyvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Thank you so much! We hope to exceed in every visit you have with us in the future!

March 07, 2023

The sales staff are very friendly, informative and helpful. We tried several Subaru models and wanted a car that was not in stock so they got one for us! They are also easier to work with than other More

by vconti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

We appreciate your positive feedback! We will always make it our first priority to get our valued customers exactly what they want and need! We look forward to seeing you in the future!

March 07, 2023

Always a pleasure working with Morgan. I have 2 Subaru's This is the only place I trust More

by US82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

We appreciate your positive feedback! We look forward to earning your business in the future!

March 03, 2023

THE PEOPLE WERE VERY QUICK AS WAS THE SERVICE. THEY UNDERSTOOD MY CONCERN AND TOOK CARE OF THE PROBLEM More

by escott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Thank you for your positive feedback! We are glad to hear that Jordan and the Service team took care of you so well! We make it our main goal to take care of our customers needs in a timely manner! We look forward to seeing you in the future!

March 03, 2023

I'm "Jack" Bixby, by the way. The service was just fine...helpful...and what was needed/desired. The problem, however, was one I believe I should have been alerted to by Subaru, More

by jnbixby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Jack, thank you for your feedback! We hope that the issues you were having with your vehicle are all set and want you to please reach out to us if we can be of any more help!

March 01, 2023

Got my car back in driving shape on a tight turnaround and for a reasonable price when I was in a real pinch. More

by pfgj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

We appreciate your feedback and happy to hear that our Service department took care of you so well and in such a timely manner!

February 24, 2023

Friendly and efficient. Easy to make an appointment and all work was done on time and done well More

by STEPHENAREMAN
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Brattleboro Subaru responded

Stephen, we greatly appreciate your feedback! Please reach out to us in the future for all your vehicle needs!

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