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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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May 24, 2023

I've been leasing cars at Brattleboro Subaru for 10 years. Excellent company to work with on all levels. More

by phil.edelstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Brattleboro Subaru responded

Phil, thank you so much for your positive feedback! We are happy to hear that you love your Subarus and us! Thank you so much for choosing Brattleboro Subaru for your automotive needs and we look forward to seeing you in the future!

May 21, 2023

Pretty nice and helpful people and service was great, didn’t take as long as expected.Thank you! More

by saknight0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Brattleboro Subaru responded

Thank you for your 4 star review. We are happy to hear you had such a great experience with our Service team and want to know what we can do to make this a 5 star review! Please reach out to us at (802) 251-1000. Thank you for choosing Brattleboro Subaru for your automotive needs and we look forward to seeing you in the future!

May 21, 2023

Brattleboro Subaru always does a great job Sales and Service are the best. Car is serviced correctly and in a very timely manner. The service writer’s all are as accommodating as possible! More

by drbushwack05358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Brattleboro Subaru responded

Thank you so much for this positive review! We are so thrilled to hear that you had such a great experience with us and our Service and Sales teams! Thank you for choosing Brattleboro Subaru for your automotive needs and we look forward to seeing you in the future!

May 19, 2023

Sa usual, great service at Brattleboro Subaru. Very clear explanation of the service and where my stands. Thank You More

by Stephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Brattleboro Subaru responded

Stephan, thank you so much for your positive review! We are happy to hear that you had a great experience with us! Thank you for choosing Brattleboro Subaru and we look forward to seeing you in the future!

May 18, 2023

You guys do a great job. It’s alway very thorough. Everything explained in full. More

by KENLBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! We are happy to hear that you had such a great experience and hope to see you back in the future! Thank you for choosing Brattleboro Subaru for your automotive needs!

May 17, 2023

Great Dealership for Service Amanda was outstanding in performance of all Service Writing tasks, from greeting to pick-up. All requested and recommended service work was performed correctly the first time More

by hheilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! Amanda is a great Service Advisor and we are so happy to hear that she and our team of Certified Technicians took care of you so well! Thank you so much for choosing Brattleboro Subaru for your automotive needs and we look forward to seeing you in the future!

May 15, 2023

I have always had excellent customer service. If I ever have a question or concern, it has been answered and addressed promptly. I usually wait for my vehicle, and the waiting area is always neat More

by vtcampgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive feedback! We are thrilled to hear that you had such a great experience with our Service Department! We hope to exceed each visit in the future! Thank you so much for choosing Brattleboro Subaru for your automotive needs and we look forward to seeing you in the future!

May 12, 2023

Nothing but great people to work with here. Service and sales are both top notch. More

by lukhig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Winslow
May 12, 2023 -

Brattleboro Subaru responded

Thank you so much for your positive review! We appreciate your feedback!

May 12, 2023

Brattleboro Subaru is a great dealer. The service is prompt; the prices are reasonable, the service staff are friendly, helpful, and competent; the waiting area is comfortable; and work i More

by lsandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Brattleboro Subaru responded

Thank you so much for such positive feedback! It's reviews like yours that keep us going! We are so thrilled to hear that you had such a great experience! Thank you for choosing Brattleboro Subaru for your automotive needs and we look forward to seeing you in the future!

May 15, 2023 -

lsandy responded

You are most welcome!

May 11, 2023

Didn’t appreciate the urging to replace the air filter, which I approved, before finding out it was unnecessary. More

by NEWKBJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Brattleboro Subaru responded

Thank you for your feedback. We apologize that our team pushed you to make that decision. Our first priority is to always do whatever needs to be done in order for our customer's to get back onto the road feeling confident that everything that needed to be done, was done and done properly. We hope to make your next experience extraordinary! Thank you for choosing Brattleboro Subaru for your automotive needs! We look forward to seeing you in the future!

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