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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,069 Reviews
Call Service Center (802) 251-1000

1,069 Reviews of Brattleboro Subaru - Service Center

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October 31, 2023

I feel they are honest people who want what's best for you and your car. More

by lovesnowkris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Brattleboro Subaru responded

Thank you for this 5 star review! You are correct, we always want the best for all of our loyal customers, like you, so you can feel comfortable in servicing and purchasing your vehicle because we know that's what we all dread the most! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

October 30, 2023

Sales engaged in good faith negotiation to come to an agreement on trade/purchase, and Service was attentive and conscientious in getting our new-to-us car in proper shape. More

by emacfreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Diak
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Nov 01, 2023 -

Brattleboro Subaru responded

Thank you so much for the fantastic review about your experience with us! We are so happy to hear that it was a great one! We hope you are happy with your purchase! Thank you for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future!

October 27, 2023

Great and friendly service department. Very glad to have moved to the area and have them as my service provider. More

by chip21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Brattleboro Subaru responded

Thank you so much for the kind words about your experience with our service department! Welcome to the area! It's a great place to be! Thank you for choosing us and trusting us with your vehicle! We look forward to seeing you in the future!

October 25, 2023

Morgan Dow is always courteous, knowledgeable, & goes the extra mile. Excellent knowledge & customer rapport. Superb! More

by jgyvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Brattleboro Subaru responded

Thank you so much for leaving such a great review about your experience with Morgan and our service team! We are thrilled to hear that your experience went so well and that Morgan kept you informed about your vehicle throughout the whole process! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future!

October 25, 2023

I received extraordinary service. I did have to return twice to get my problem fixed. More

by gaella.elwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Brattleboro Subaru responded

Thank you for taking the time to provide your feedback about your experience with our service team. We looked into why you had to come back twice and we found that the first time you visited our technicians replaced a part and looked for any issues and did not find any but the second time you came back there was something found that was fixed that day. We apologize that you had to come visit us twice but we hope you are happy with your vehicle and we still hope to see you in the future!

October 24, 2023

This service appointment was great. They worked efficiently, price was right and the staff was really great. More

by johanna12miner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Smith-LaClaire
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Oct 24, 2023 -

Brattleboro Subaru responded

Johanna, thank you so much for such a positive review about your experience with our service department! We are so excited to hear that your experience was an extraordinary one! Thank you for choosing Brattleboro Subaru for your automotive needs and we hope to see you in the future!

October 23, 2023

Helpful and accommodating. They were concerned about making sure thins were done right the second time around. More

by s.a.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Brattleboro Subaru responded

Thank you for leaving your 4 star review about your experience with us! We are happy that any and all issues were resolved carefully! Thank you for choosing Brattleboro Subaru for your automotive needs and we hope to see you in the future!

October 19, 2023

It usually takes 3 to 3 trips into there to get a solution problem on my Subaru. More

by elizlabarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Crosby
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2023

Great experience and service. Constant communication and the nicest guys in the business. Ted Andrew More

by tedandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Brattleboro Subaru responded

Thank you so much for the kind words! We are so happy to hear that our service team took care of you so well! Thank you so much for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you in the future, Ted!

October 18, 2023

Very impressed Brattleboro Subaru did excellent job once again !! When arrived there was lot of excitement fire alarm was going off everyone exited building . Waiting for fire department to arriv More

by chris_miltronics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name very nice gentleman who assist me when arrived
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Oct 20, 2023 -

Brattleboro Subaru responded

Chris, thank you for the positive review about how your experience was with our service team! Thankfully there was not a real fire and it was just a drill! Thank you for being patient with us as that was happening during your visit and we are happy to hear that our service team still took care of you so well outside while everyone was waiting to be let in! Thank you for choosing Brattleboro Subaru and we look forward to seeing you in the future! Hopefully the fire alarms won't be going off the next time!

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