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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,063 Reviews
Call Service Center (802) 251-1000

1,063 Reviews of Brattleboro Subaru - Service Center

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March 16, 2025

Brattleboro Subaru fixed our heater and dash lights issue. It took a 3 return trips but they found all the issues More

by jerry3137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Brattleboro Subaru responded

Jerry, thanks for the 4 star review. We apologize that you had to come back multiple times to get your issue resolved but we are happy it is fixed now. We would love to make your next experience with us a 5 star, so please reach out to us if you have any additional questions or concerns! Thank you for choosing us and sticking with us!

March 15, 2025

The best car purchase experience I have ever had. Ian Findlay was knowledgeable, personable, on top of everything. I cannot ask for a better person to buy a car from. More

by juskait
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Brattleboro Subaru responded

Kait, thank you for taking the time to leave us this fantastic review! We are so thrilled to hear that Ian got you what you wanted in a new car and that you had a great experience with him! We hope to be of service to you again in the future! Enjoy your new vehicle!

March 08, 2025

Helpful, courteous, and professional. Explained the repairs needed and kept me informed. I also appreciate having a loaner car for the duration of the repairs. More

by SUSANNE.SUSANNESCHMIDT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Brattleboro Subaru responded

Susanne, thank you so much for taking the time to leave such a great review about your experience with our service team! We try to make things as easy as possible for our valued customers, like you! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

March 05, 2025

Very professional and great communication. Explained what we needed and went over and above our concerns More

by mhbrooks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Brattleboro Subaru responded

Thank you so much for your kind words about your experience with our service department! We are happy to hear you had a great one and we hope to see you in the future! Thank you so much for choosing us!

February 23, 2025

I bought a new car and feel continuously taken care of. Always get a very courteous, helpful and intelligent response from anyone whenever I need something or some service or information. More

by yparma2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Brattleboro Subaru responded

Thank you for your kind words about your experience with us! We strive to make every visit better and better and happy to hear you love to visit! If you have anymore questions, please feel free to reach out! Thank you for choosing Brattleboro Subaru for your needs and we look forward to seeing you at your next visit!

February 19, 2025

Amanda checked out my concern about the wipers and told me how to keep them working correctly, many thanks. More

by w44bolles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave Amanda and our service team such a positive review! We are thrilled to hear it was a great one! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

February 19, 2025

Very professional. Honest and wanted customer to be aware of all issues regarding their vehicle. Polite and friendly. More

by JWMORAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Brattleboro Subaru responded

Thank you for this kind review about your experience with our service department! We are thrilled it was an extraordinary one! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

February 18, 2025

Very well, done dealership, friendly, and easy to buy a car from. It’s been my favorite place to buy a car from. More

by sandworm-42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We are so happy to hear this great feedback! Thank you for continuing to choose us for your automotive needs and we look forward to seeing you in the future!

February 15, 2025

Excellent communication and great responsiveness, as usual, made for a very pleasant and satisfying experience. I plan to continue to use this dealership's service department as needed. More

by williamreichenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Brattleboro Subaru responded

William, thank you for taking the time to leave our service department such a great review! We are so thrilled to hear you will continue to use our services in the future! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

February 10, 2025

Amanda, with whom I had the most contact, and Jordan were professional, friendly, and helpful during a long and complicated process. More

by ruthhedberg
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Brattleboro Subaru responded

Ruth, thank you for taking the time to leave us a great review about your experience with Amanda and Jordan! We are thrilled to hear that you had such a great experience and we hope things are all figured out! Look forward to seeing you in the future!

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