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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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December 04, 2023

I am a long time customer and I keep returning because I am always satisfied with the service and all the people who work there. The communication is clear on the repairs and the diagnostic work is honest. More

by jhenders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Brattleboro Subaru responded

Thank you for this great review about your experience with our service team! We are so thrilled to hear that you are a long time customer! It's service and reviews like yours that help keep us going and we muchly appreciate it! Thank you so so much for choosing us for all of your automotive needs and we look forward to seeing you at your next visit!

December 02, 2023

Brattleboro Subaru has been very helpful, prompt and fair with my new car and the previous one. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Swanson
Dec 05, 2023 -

Brattleboro Subaru responded

Betsy, thank you so much for the review about your experience with us! We really appreciate the feedback! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

November 30, 2023

Confidence without pressure from the staff Competent analysis and options presented and good communication and respect. More

by RUFUSCHAFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Brattleboro Subaru responded

Thank you so much for the 4 star review about your experience with our sales team! We are thrilled to hear that you had such a great one! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

November 24, 2023

Amanda went above and beyond to try to remedy my Starlink issue. My only issue with service is just about every time I bring my car in for service it needs to be there all day. Since I come from Albany, NY More

by bousch58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Brattleboro Subaru responded

Thank you for the 4 star review about your experience with us, we apologize that some appointments take longer than others but that is the reasoning behind giving out loaners for our valued customers like you to use while service is done. We appreciate your patience with us and for choosing us to do your service! Thank you so much and we look forward to seeing you in the future!

November 23, 2023

Amanda and the Brattleboro dealership have been so kind and welcoming - I trust their expertise and that they are taking good care of my vehicle! More

by meghanedoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Brattleboro Subaru responded

Megan, thank you so much for the 5 star review about your experience with Amanda and our service team! We are thrilled to hear that they took care of you so well! Thank you for choosing and trusting us! We look forward to seeing you in the future!

November 20, 2023

They are very friendly and helpful. Nice area to wait for your car. Easy to get to and back out again. More

by ssschreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Brattleboro Subaru responded

Thank you so much for such a great 5 star review about your experience with our service department! We are happy to hear that you enjoyed the waiting area and the service you received! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

November 20, 2023

This dealership has quickly responded to my situation with courtesy and expertise when I needed them. More

by OMAOPA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Brattleboro Subaru responded

Thank you so much for the 5 star review about your experience with our service team! We always will put our customers needs first and make sure you get back on the road as quickly and safely as possible! Thank you so much for choosing us for your automotive needs!

November 17, 2023

John McClean is a very outstanding salesman he has patience and will work with you the company is fantastic. Very friendly atmosphere. More

by beckdlynn
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Brattleboro Subaru responded

Becky, thank you so much for such a great review about your experience with John! We are lucky to have John as a part of our sales team as just like you said, he is an outstanding salesman! We are so thrilled to hear that he took care of you so well and we hope you enjoy your new vehicle! Thank you so much for choosing us for your automotive needs and we look forward to seeing you in the future!

November 16, 2023

The staff is helpful, friendly and provides good feedback while the service work is done promptly and professionally. More

by INGALLS.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Brattleboro Subaru responded

Bill, thank you so much for the 4 star review about your experience with our service team! We are glad to hear that everything went well and we look forward to seeing you in the future! Thanks for choosing us!

November 13, 2023

Great service. Very friendly staff. Although my appointment was at 10am on a Tuesday for a tire change and inspection. I didn't get to pick it up until the next da More

by darylpillsbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Brattleboro Subaru responded

Daryl, thank you so much for this amazing 5 star review! We appreciate you being patient with us, we were very understaffed the day of your visit. We are happy to have such a loyal customer like you always choosing us for your automotive needs and we look forward to seeing you at your next visit!

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