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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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January 22, 2024

Morgan is well versed in the services of a Subaru and handles her communications with clear and concise language. The team of workers in the service department is a huge reason why I have become a multi More

by mickeymantle2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Brattleboro Subaru responded

Mickey, thank you for this great review about your experience with Morgan and our service team! Morgan knows a lot about the vehicles we work with and she always likes to keep the customers in the loop as it is her first priority! Thank you for trusting us with your vehicle and we always look forward to seeing you at your next routine visit!

January 20, 2024

Appreciate having an excellent service advisor at Brattleboro Subaru. Great at letting me know when something is covered under warranty. More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Brattleboro Subaru responded

Thank you for taking the time to leave such great feedback about your experience with our service team! We always make sure our customers are the first to know about anything on their vehicle so they are not surprised at any point in the process! Thank you for trusting us with your vehicle and we look forward to seeing you in the future!

January 19, 2024

Friendly helpful staff there to schedule your appointments and get you in and out in a timely fashion . More

by mccombcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Brattleboro Subaru responded

Thank you for this great 5 star review about your experience with us! We all know that getting your car serviced isn't the most fun thing so we like to make it a little easier on everyone so it can make it just a little more enjoyable! Thank you for trusting us with your routine visits and we look forward to seeing you at your next one!

January 18, 2024

"Great turn around for service that was done. Amanda provided update on service and what might need to be done on the visit. Happy Customer More

by cmattoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Brattleboro Subaru responded

Thank you for this amazing review about your experience with our service team! We always like to keep our valued customers like you updated on your vehicle while it is in the shop so you know exactly what is happening! Thank you for trusting us with your vehicle and we look forward to seeing you at your next routine visit!

January 18, 2024

Amanda was very helpful. She is very knowledgeable and has a strong customer service skills. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Brattleboro Subaru responded

John, thank you for this great 5 star review about your experience with Amanda and our service team! Amanda is a fantastic service advisor and we are glad to hear that she took care of you so well! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

January 16, 2024

This dealership and the people were great! I had gotten into an accident and totaled my Crosstrek and they helped me replace my car with a new Outback Wilderness. Nick was wonderful and very p More

by craskin9
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jan 17, 2024 -

Brattleboro Subaru responded

Thank you for taking the time to leave a review about your experience with Nick and the rest of our sales team! We are so glad that you are okay and we look forward to seeing you at your first service visit with your new Outback Wilderness!

January 12, 2024

Friendly service people. Will keep using their service in the future years to come whenever More

by earthwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Brattleboro Subaru responded

Thank you for the great review about your experience with us! We are thrilled to hear that it was a great one! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

January 11, 2024

I am a big fan of Brattleboro Subaru from the sales dept. to service, they take care of you in a very personal way. More

by cmerinoff
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Brattleboro Subaru responded

Thank you so very much for this amazing 5 star review! We are so glad to hear that you have had such great experience with both our sales and service teams! Thank you for being a loyal customer to us and choosing us for all of your automotive needs and we always look forward to seeing you in the future!

January 09, 2024

Every time I have to have work done, not is done well and at reasonable cost. The service people are friendly, prompt, and professional. More

by lsandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Brattleboro Subaru responded

Thank you for the 5 star and great review about your experience with our service team! We are glad to hear it was a great one! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

Jan 09, 2024 -

lsandy responded

You are most welcome!

January 08, 2024

They all are very nice customer service and very helpful. I was in and out fast. More

by johanna12miner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim smith- LaClaire
Jan 09, 2024 -

Brattleboro Subaru responded

Johanna, thank you so much for providing such great feedback about your experience with us! We are so happy to hear that you had a great one with our service team! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

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