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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,031 Reviews

1,031 Reviews of Brattleboro Subaru - Service Center

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February 08, 2024

I have been with Brattleboro Subaru for a number of years now and am leasing the 3rd Outback. I have nothing but good things to say about the dealership More

by teesegohl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Feb 09, 2024 -

Brattleboro Subaru responded

Thank you so much for being a loyal customer and continuing to choose us every time! We are so thrilled to hear that you have such great experiences with us! We always look forward to seeing you at your next visit!

February 08, 2024

Very good service and attention to detail. Customers feel comfortable by my experience. Good mechanics. More

by gregwithg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Brattleboro Subaru responded

Greg, thank you so much for such a kind, great review about your experience with us! We are happy to hear that you are comfortable with us and trust us with your vehicle! Always look forward to seeing you at your next visits!

February 05, 2024

You guys are great. I had an issue with my car last week (that turned out to be OK). I called the service department and Jordan was great talking me through the issue. More

by KENLBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Brattleboro Subaru responded

Thank you for taking the time to leave some feedback about your experience with us! We are happy to hear that it was a great one and that everything with your vehicle was resolved! Thank you so much for trusting us with your issue!

February 05, 2024

Amanda was very helpful in determining a steering rack concern, was able to verify extended coverage and get part ordered, would recommend working with Amanda for any further needs More

by ZPIKE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Brattleboro Subaru responded

Thank you so much for the positive review about your experience with Amanda and the rest of our service team! Amanda is a great advisor and we are so happy to hear that she took care of you so well! Thank you for choosing and recommending us for all automotive needs! We hope to see you in the future!

February 01, 2024

Dan walked us through every phase of this transaction. He always had a positive answer with our many questions. For example, we asked for help adding recorded music to the sound system. He set it all u More

by gill1
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bacigalupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Brattleboro Subaru responded

Thank you so much for this amazing feedback about your experience with Dan and John! We are thrilled to hear that they made your car buying experience a great one! We hope your are loving your new vehicle! Thank you for choosing Brattleboro Subaru for all of your automotive needs and we look forward to seeing you at your next routine visit!

January 31, 2024

Very smooth process and Tom who I worked with is extremely friendly with great customer service skills. I love my new car. More

by sbush4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 01, 2024 -

Brattleboro Subaru responded

Thank you so much for the 5 star review about your experience with Tom and our sales team! We are so happy that you love your new car! Thank you so much for choosing us for your automotive needs and we hope to see you in the future!

January 31, 2024

Very good experience buying my new car. I would recommend this dealership to friends and family More

by BIRCHWOODCOTTAGES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Brattleboro Subaru responded

Thank you for the 4 star review about your experience with our sales team! Thank you for recommending us for all automotive needs! We hope to see you in the future!

January 31, 2024

Brattleboro Subaru is filled with generous technicians and advisors who tackled a problem we didn't know we had. We are very appreciative. More

by Matt K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Brattleboro Subaru responded

Matt, thank you so much for your amazing feedback about your experience with our service team! Our top priority is to always make sure our valued customers like you have a safe vehicle to go back onto the road with! Thank you for trusting us for your vehicle and we look forward to seeing you at your next routine visit!

January 25, 2024

Entire team friendly, personable. Clean showroom. Service team, considerate with eye contact. A good visit More

by allenbosworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Brattleboro Subaru responded

Allen, thank you for the 4 star review and feedback about your experience with our service team! We are so happy to hear that you had a great visit, we would love to make your next visit a 5 star so please let us know how we can do that! Thank you for trusting us with your vehicle and we look forward to seeing you in the future!

January 22, 2024

Very pleased with how the service department runs. Car done ahead of schedule and the customer lounge very comfortable More

by brucec1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Brattleboro Subaru responded

Bruce, thank you so much for this amazing review about your experience with our service team! Thank you so much for trusting us with your vehicle and we look forward to seeing you t your next visit!

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