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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,101 Reviews
Call Service Center (802) 251-1000

1,101 Reviews of Brattleboro Subaru - Service Center

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July 30, 2025

I was pleased with the service received and would recommend Brattleboro Subaru to other Subaru owners. More

by DEKFROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at Brattleboro Subaru. Your recommendation means the world to us, and we're honored to be a trusted destination for Subaru owners. We look forward to welcoming you back whenever you need us!

July 28, 2025

Great service, easy quick and efficient. Love working with the Brattleboro crew and having a cozy space to wait for my car! More

by heisman66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nella Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Brattleboro Subaru responded

Thanks so much for the fantastic feedback! We're thrilled to hear that our service hit the mark for you! The Brattleboro team really enjoys creating a space that feels both cozy and professional, and knowing you feel comfortable while your car’s being taken care of means the world to us. Looking forward to seeing you again soon!

July 25, 2025

Everyone is very friendly. The dealership is very clean. I don’t know what else to say except everyone was so friendly More

by sue.grenz0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Brattleboro Subaru responded

We're thrilled to hear that our team made such a positive impression and that our dealership’s cleanliness stood out to you. Creating a welcoming and comfortable environment is something we truly take pride in, and it's wonderful to know it made your visit memorable. We look forward to seeing you again soon!

July 23, 2025

Thank you for the awesome customer service team and all the folks at Brattleboro Subaru! More

by SCHWARTZ.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Brattleboro Subaru responded

Thank you so much! We are so glad to hear that our team delivered top notch customer service! We look forward to your next video!

July 19, 2025

They listened to our concerns and did what needed to be done to help us. More

by kathybacon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Brattleboro Subaru responded

Thank you for your kind words! We’re so glad to hear that you felt heard and supported throughout the process. Listening and taking action to meet your needs is always our priority, and it means a lot to know we were able to help. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

July 14, 2025

Very good initial customer service representative. Your dealership was a better experience than Hadley Subaru! More

by wjfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Brattleboro Subaru responded

We are so happy to hear that our team provided great customer service! We aim to make every experience you have here a good one!

July 07, 2025

Took over 2 hours for a basic oil change and the guy at the counter was not helpful when asked about what was taking so long More

by kevin.bernard71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Beebe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to share your feedback about your service experience. We’re sorry to hear that it did not meet your expectations—or ours. Our Customer Service Manager, Amanda, has called and left a voicemail, as well as sent an email, to better understand the situation and explore how we can improve your experience and resolve any outstanding concerns. If there’s a preferred method or time for us to contact you, please let us know—we’re happy to accommodate.

July 07, 2025

Jordon was great. I loved the video of what was wrong with my brakes. Gave me complete confidence. So much so that I’m coming to you to lease in a month or so. Thank y More

by marybeth_138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Brattleboro Subaru responded

That’s such wonderful feedback—thank you for sharing it! I’ll be sure to pass this along to Jordon; he’ll be thrilled to know that the video helped build your confidence and trust. We're really looking forward to helping you with your lease when the time comes. You’ll be in great hands!

July 07, 2025

Excellent. My son had an issue with a part in his car and it was towed to your service center, Excellent service/repair and everything is working great. Thx More

by SRUFFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear your son's car is back on the road and running smoothly. It was our pleasure to assist, and we’re always here if you ever need us again. Thanks for trusting us with your repair—your feedback truly means a lot!

July 02, 2025

Very efficient, friendly, and informative - really appreciate their responsiveness to questions or concerns. The video feedback on the car’s condition is fun and helpful. More

by svp1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear that you found our service efficient and friendly, and that the video feedback added a helpful (and fun!) touch. Being responsive and transparent is at the heart of what we do, so it means a lot to know it’s making a difference. We look forward to helping you again

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