Brattleboro Subaru

We bought a used 2019 Forester. The staff with whom we worked were all helpful & professional: Christian in sales (especially) & Niz in the office & the parts desk person. The car The staff with whom we worked were all helpful & professional: Christian in sales (especially) & Niz in the office & the parts desk person. The car was well-prepared. My one complaint is that the business model is an antiquated dinosaur: offers & counteroffers are made to someone behind dark glass and on high (literally!) whom we never see and who gives daffy rationales for counteroffers. It would be much more like the Subaru vibe to have no-dicker pricing. I would recommend the dealership without reservation if that one change were made. More

Kind courteous and took me right in when I had an issue with my car because I was concerned that there was something wrong they wanted to make sure otherwise it just cost me my time and didn't cost me Penn with my car because I was concerned that there was something wrong they wanted to make sure otherwise it just cost me my time and didn't cost me Pennywise. They were quick and fishing and getting me in checking all the tire areas to make sure there was nothing else that was serious wrong with the car which it turned out there was not thankfully. I would recommend anybody going to the Subaru I never had an issue with them at all. very respectful. I could have gone to the Subaru in Hadley but I prefer to go where I knew the service department Clerks and they know my car I have nothing against the one in Patsy but I just wanted to go where I knew the people. Everyone in the service department is really good and kind and respectful along with people that are on the showroom floor and even the people in their finance department they're amazing people I would recommend getting more cars there to other people and not Honda. Their service department people are rude don't take the time to look at any kind of a recall make sure there's not an issue with people's cars I also like how nice and clean their restroom is how big and clean their waiting room is and the having the coffee tea in the cold drinks if someone needs something. More

Working with Jordan was a pleasure regardless of the rather bumpy road getting the car fixed. My insurance adjuster was also very pleased to work with him. rather bumpy road getting the car fixed. My insurance adjuster was also very pleased to work with him. More

This dealership is very good. They take the time to explain everything they are going to do. Always are respectful and polite. I would recommend them to anyone thinking of buying They take the time to explain everything they are going to do. Always are respectful and polite. I would recommend them to anyone thinking of buying a Subaru. More

I love having female service writers! They are more compassionate. Something that is hard to find in a car dealership! They are more compassionate. Something that is hard to find in a car dealership! More

Excellent customer service. Was very thorough with paperwork required to sell my vehicle. Rob was extremely straight forward and honest answering all my questions. Would highly Was very thorough with paperwork required to sell my vehicle. Rob was extremely straight forward and honest answering all my questions. Would highly recommend Rob and Brattleboro Subaru if you are looking to sell your vehicle. More

They were very helpful and fast transaction explaining how it all works. Received a ride home how it all works. Received a ride home More

Very friendly, transparent, great deals on selling and buying. Would highly recommend, great people willing to help. buying. Would highly recommend, great people willing to help. More

Best experience ever with a dealership. Start to finish. Tom McFeeley worked with me and found exactly what I wanted. As a woman going to a dealership, I was nervous. You hear of nightmares Start to finish. Tom McFeeley worked with me and found exactly what I wanted. As a woman going to a dealership, I was nervous. You hear of nightmares. Tom was never pushy, listened and made everything work so seamlessly. Niz was wonderful as well. 10/10 experience. Brattleboro Subaru has a customer for life. Thanks so much guys! More

Great experience with selling my car to them! They were very flexible with everything to make it work for a fair amount. Great service over all! They were very flexible with everything to make it work for a fair amount. Great service over all! More