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Brattleboro Subaru

Brattleboro, VT

Overview
Employees
Reviews
Vehicles
4.8
1,836 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road. If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself. Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs. Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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1234 Putney Rd

Brattleboro, VT

05301

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Showing 1,836 reviews

December 05, 2024

Work was performed well and Morgan Dow was pleasant. She explained the process and the results. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Brattleboro Subaru responded

Betsy, thank you so much for taking the time to leave some feedback about your experience with us! We are happy to hear that you had a great experience with Morgan and hope to see you in the future!

November 28, 2024

Car prices are always high. Service dept flunked my car for surface rust on rear rotors. Brakes had less than 13,000 miles on them since replacement. This was either a amat More

by krawczyk_paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Barkow
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 28, 2024

Quick, clearly explained the work and checked in throughout the process. I will return for future services More

by MINDAWAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Brattleboro Subaru responded

Thank you for your review! We appreciate your kind thoughts! We try really hard to make sure our customers are taken care of and that we explain the work being done. Thank you for choosing us and we look forward to seeing you again!

November 23, 2024

Jordan is very attentive, explains everything clearly, and listens to any issues I might have questions about with the car. He is also responsive by text when things come up on the road. The dealership ha More

by svp1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Brattleboro Subaru responded

Thank you for leaving us such a lovely review! Jordan works really hard to make sure our customers are taken care of and informed about their vehicle. Thank you for your loyalty to our dealership! It is customers like you that keep us up and operating the way we like to be! Thank you for choosing us, and we hope yo see you again in the future!

November 22, 2024

The service folks are most professional, informative, courteous. My Forester always seems happier after being tended to. I will continue to have my car serviced at Brattleboro Subaru because I trust them More

by wcbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

Staff are great but every time I’ve brought my car in for work, I leave with a new problem. This has happened the last three times I’ve taken my car in for work so I am now looking for a new mechanic. More

by shabbazabba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Brattleboro Subaru responded

Hi there, I am so sorry to hear about the issues your having with your vehicle. We want to make sure all of our customers are taken care of, and we'd like to connect with you to get this issue resolved. Specifically, we'd love to have you come in so we can take a look at what's going on, free of charge. My name is Abbey, and part of my job is to respond to these reviews and get in touch with people when something like this occurs. We can't seem to find your username in our system anywhere, so I was wondering if you'd mind sending me an email directly or giving us a call at the dealership. My direct info is digital@brattleborosubaru.com and my direct phone line is 1-802-251-1000 ext. 141. Or call 1-802-251-1000 and ask for Shawn McMillan, our Service and Parts Director. We really would love to get this issue solved for you and we hope to hear from you soon!

November 18, 2024

Everyone is always polite and pleasant. The service was done as described and was actually done 2 hours earlier than they stated. More

by Wecooks.alot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review! We appreciate your feedback! Our service team always tried to make sure our customers are knowledgeable about the work we do on their vehicles. And we try to make sure we get the job in a timely manner. Thank you for choosing us for your service need and we hope you come back to us again!

November 16, 2024

We appreciate the thoughtful, friendly service provided by Amanda and her colleagues at the service desk. They always lay out what type of work will be taking place, and they explain all charges thoroughly More

by James123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Brattleboro Subaru responded

Thank you for leaving a review James! we appreciate your business and willingness to leave us feedback! Our goal is to make sure our customers know what work is being done and what we charge for them. Our staff in Service is always friendly and efficient with their work. Thank you again for choosing us and we hope your return to us in the future!

November 15, 2024

Great area, great people! Stef was so personable! We would buy from Brattleboro Subaru again! More

by BENNIE030262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef
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Nov 18, 2024 -

Brattleboro Subaru responded

Hi Bennie! Thank you for leaving a review with us! we try to make the car buying process as simply and painless as possible. We know buying a car is not always easy and if there's anything we can do to help alleviate some of that stress, we will! thank you for choosing us and we look forward to seeing you in the future!

November 10, 2024

prompt and efficient. Good results on my information panel which is now working quite well. More

by hillabrown
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Brattleboro Subaru responded

Thank you for taking the time to leave a review! We are so glad that you had a good experience with us! Our goal is always to make sure our customers leave here satisfied with their vehicle. Thank you for choosing us for your service work and we hope to see you again in the future!

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