Brandon Tomes Volkswagen of McKinney
McKinney, TX
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Josh met us at the door and was very cordial. He listened to us and then responded by showing us what we indicated we were insterested in. We indicated that we would prefer a vehicle which would pr listened to us and then responded by showing us what we indicated we were insterested in. We indicated that we would prefer a vehicle which would provide greater fuel economy and was smaller, and he showed us the Jetta. We drove it, liked the way it handled, and the fuel economy should be what we want, it's a TDI, 6-speed manual. He didn't push us, but offered us choices, so thou he sold us the vehicle, we felt we were in control of buying it. He was very accomodating, friendly, and caring to us, his customers. Susan went through the financing process with us, and she was very pleasant, friendly, and knowledgeable. I would definitely suggest to my friends that they visit McKinney VW if they are in the market for a car. More
I visited this dealership location 3 times in the last month. First salesman was friendly but new, and was no longer there when I visited the second time. No one followed up. The second time I visited month. First salesman was friendly but new, and was no longer there when I visited the second time. No one followed up. The second time I visited to test drive the internet sales director was not informative but allowed me to test drive a vehicle. He also did not follow-up. The 3rd time I met with Tommy. Friendly but not very informative. He also did not follow up. Not one of these gentlemen took me serious. Even when I said I was ready to buy (cash deal). Perhaps because I did not have my husband there? Well your location missed the boat. I went to the Richardson VW dealer and met with a real salesman. I am now the owner of a 2013 VW GLI Autobahn. He listened. He was not pushy. He educated me on all the information... made it quite painless. So VW McKinney---perhaps you need to take all people seriously. More
We have been bringing our Jetta Sportwagen to this dealership for almost 3 years for routine service and Brandon Hill has always been very receptive to our needs and always offering to help minimize t dealership for almost 3 years for routine service and Brandon Hill has always been very receptive to our needs and always offering to help minimize the cost shock for our service in any way he is allowed to. We appreciate that. My husband has been a VW fan for a long time having had a Scirocco back in the early days which unfortunately was a lemon for us but that did not deter us from buying another Volkswagen. Now we have two. (Jetta Sportwagen and recently purchased Touareg) We look forward to continued great service for our Touareg as well. Thanks Brandon Hill for all you do. Cindy & John Beckman More
Willy took the time to look for the car that was right for us. It took us a couple of trips to the dealership to find what we were looking for and Willy delivered. We love our new Passat. Thank you Willy! for us. It took us a couple of trips to the dealership to find what we were looking for and Willy delivered. We love our new Passat. Thank you Willy!! More
Walked in looking to down size from my Ford Flex to a VW CC. Chris Schafer took EXCELLENT care of me and even let me take the car to my husband so he could look it over and drive it. Everyone was extremel CC. Chris Schafer took EXCELLENT care of me and even let me take the car to my husband so he could look it over and drive it. Everyone was extremely nice and helpful!!!! I am now a proud owner of a 2010 certified CC and I LOVE IT!!! Much THANKS to the team at McKinney VW. More
I was very pleased with the work done to my VW jetta. Everyone working were all very friendly and made my overall experience enjoyable. I will definitely be coming back Everyone working were all very friendly and made my overall experience enjoyable. I will definitely be coming back More
Friendliness and refreshing for sales person and finance manager. This made our purchase more pleasant than most. This was the second car bought from this dealership. Previous service through service depa manager. This made our purchase more pleasant than most. This was the second car bought from this dealership. Previous service through service department with other car has been exceptional as well. We look forward to having our second car serviced here too. More
From the moment we hit the lot to the moment we left with the car we wanted, the service far exceeded the levels we have ever received from purchasing car previously. Every person we dealt with was helpful, the car we wanted, the service far exceeded the levels we have ever received from purchasing car previously. Every person we dealt with was helpful, friendly, and genuinely interested in getting us the deal we wanted. I would highly recommend McKinney VW again and again. Chris, Jeff and Susan made the process enjoyable. More
Dave was great to work with! Best new car purchase experience by far! No pressures, honest, professional and not your typical car sales hassles. Just straight forward informative, helpful, friendly s experience by far! No pressures, honest, professional and not your typical car sales hassles. Just straight forward informative, helpful, friendly service. Great price and great overall experience! I would highly recommend meeting with Dave for all auto purchases! More
Good experience all the way around! Besides having to actually pay for the repair they made every thing else as easy and pleasant as possible! Highly recommend this dealership ! actually pay for the repair they made every thing else as easy and pleasant as possible! Highly recommend this dealership ! More