Brandon Tomes Volkswagen of McKinney

Lack of communication. Will try to talk you into a purchase you don’t want. They lied on my paperwork to the bank after I provided all of my documentation. The bank denied Will try to talk you into a purchase you don’t want. They lied on my paperwork to the bank after I provided all of my documentation. The bank denied the loan and I had to bring the vehicle back. Very disappointed and frustrated. They didn’t tell me anything about the denial, they stated I need to come back to do some more paperwork. I asked several times do I need to have someone follow me out there because I stay an hour and about 30 minutes away. I was ok with returning the car I just didn’t want to be stuck with no way home. Thankfully I followed my first mind and had someone to meet me there. More

The best car buying experience I’ve ever had. Nate was great. No haggling and a fair price. Nate was great. No haggling and a fair price. More

Haley provided the best sales experience we’ve ever had! She made sure our family got the car our family wanted and needed. She made sure our family got the car our family wanted and needed. More

Really good experience buying a car here. I had a few small cosmetic issues with the car post purchase, and the manager personally called me to take of them. Very accommodating, would recomme I had a few small cosmetic issues with the car post purchase, and the manager personally called me to take of them. Very accommodating, would recommend buying here. More

me and my dad have been looking at taos for my first car and stopped at vw last min before going to kia and met with hailey, 10/10 she was so sweet and went above and beyond for us and stopped at vw last min before going to kia and met with hailey, 10/10 she was so sweet and went above and beyond for us More

Excellent service and follow-through, both in the Sales department and in the Service department. department and in the Service department. More

The worst experience I’ve ever had with financing. The finance person is practicing unethical practices. The finance person is practicing unethical practices. More

Everything was excellent and the process was quick and easy. Everybody was great and very nice easy. Everybody was great and very nice More

Had to drive to dealership as finance was not responsive on phone calls. Otherwise all the service was as expected. on phone calls. Otherwise all the service was as expected. More

Devon was very supportive and helped us to choose our first car. Thank you! It was a pleasure first car. Thank you! It was a pleasure More