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Brandon Tomes Volkswagen of McKinney

McKinney, TX

Overview
Reviews
4.7
1,347 Reviews
Call Dealership (972) 632-2000
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3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

July 08, 2023

Saud was awesome! He was patient, flexible, and kind. Will definitely be back next time we are ready for a new car and will ask for Saud. More

by jramwalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saud
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Jul 10, 2023 -

Brandon Tomes Volkswagen of McKinney responded

jramwalsh, thank you for sharing praise regarding your experience working with Saud! We appreciate your endorsement of him being patient, flexible and kind! We look forward to serving you additionally when the time comes. Thanks again!

July 08, 2023

It always feels welcome to be in the dealer store. All the staffs are kind. More

by BRUCEYUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Chase Windham
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Jul 10, 2023 -

Brandon Tomes Volkswagen of McKinney responded

BRUCEYUN, thank you for sharing 5-stars and noting that it always feels welcome to be on site! We appreciate your praise and look forward to serving you next time. Thanks again!

July 08, 2023

Outstanding service from the moment you walk in to the door until you leave. Very professional attitude. More

by RICHARDHILTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was great…Advisor to people working on car.
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Jul 10, 2023 -

Brandon Tomes Volkswagen of McKinney responded

RICHARDHILTZ0, thanks for noting outstanding service from the moment you arrived. We appreciate your endorsement of the service experience. Let us know when we may serve you additionally. Thanks again!

July 08, 2023

Jonathan Crooks was very helpful explaining everything and I appreciated the shuttle service as well. More

by EVELYNALEXIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crooks
Report | Print
Jul 10, 2023 -

Brandon Tomes Volkswagen of McKinney responded

EVELYNALEXIS13, thanks for your praise regarding working with Jonathan in service! We appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

July 07, 2023

From the moment I stepped onto the lot Oscar was attentive but not pushy. He listened to my needs and did everything and more that he could do to help me. I ended up going back twice because I fel More

by NICOLE.BUISSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 07, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Nicole, thank you for sharing 5-stars! We're happy to hear Oscar, Taylor and TJ worked together to provide a great experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 07, 2023

From reception to brandon tomes V,W kindness and quick service were the best. 1 More

by anayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Report | Print
Jul 07, 2023 -

Brandon Tomes Volkswagen of McKinney responded

anayo, thank you for sharing 5-stars! We're pleased to hear our team provides kind and quick service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 06, 2023

I had to bring my vehicle in for an oil change and tire rotation prior to taking a road trip for vacation. Without having an appointment, I was able to bring my vehicle right in and have it serviced right More

by DCMOUSER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Billue
Report | Print
Jul 06, 2023 -

Brandon Tomes Volkswagen of McKinney responded

DCMOUSER54, thank you for sharing 5-stars! We're pleased to hear Brent is always courteous and transparent! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 05, 2023

This dealership was very swift and professional. I got my state inspection done within a reasonable time period. My Service Advisor Mr. Crooks was very professional throughout the whole process! More

by PETER MBOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Crooks
Report | Print
Jul 05, 2023 -

Brandon Tomes Volkswagen of McKinney responded

PETER, thank you for sharing 5-stars! We're glad to hear Mr. Crooks is professional and swift! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 05, 2023

Leo and Carlos were awesome! I felt valued and respected as a customer more than ever! More

by nyemzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Ayalla, Carlos Benavides, Chase Windham
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Jul 05, 2023 -

Brandon Tomes Volkswagen of McKinney responded

nyemzie, thank you for sharing 5-stars! We're pleased to hear Leo and Carlos are awesome! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 05, 2023

Great service I was able to make an appt over the holiday weekend for my flat tire situation More

by LAURENMILES227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jul 05, 2023 -

Brandon Tomes Volkswagen of McKinney responded

LAURENMILES227, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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