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Brandon Tomes Volkswagen of McKinney

McKinney, TX

Overview
Reviews
4.7
1,347 Reviews
Call Dealership (972) 632-2000
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3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

July 12, 2023

Preston is the best one to work with. Preston got me the deal I was looking for. Preston and his team went above and beyond to get the deal done. More

by rhwade575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Chase Windham, Preston House
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Jul 12, 2023 -

Brandon Tomes Volkswagen of McKinney responded

rhwade575, thank you for sharing 5-stars! We're happy to hear Preston and the rest of our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 12, 2023

Jonathon was very kind and made my experience exceptional. He made sure to keep me informed during the process of having my car serviced More

by becky6554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon crooks
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Jul 12, 2023 -

Brandon Tomes Volkswagen of McKinney responded

becky6554, thank you for sharing 5-stars! We're pleased to hear that Jonathan was kind and made your experience exceptional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 12, 2023

Josh was great. I came in and knew exactly what I wanted and he delivered. I am very happy with my purchase and very happy with my experience at Volkswagen McKinney. More

by PRADOHANAH2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Johnson, Justin Bunker, Bobby Heck
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Jul 12, 2023 -

Brandon Tomes Volkswagen of McKinney responded

PRADOHANAH2014, thank you for sharing 5-stars! We're happy to hear Josh provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 12, 2023

It was my first time having to do service on my car everything went well pretty fast and quickly. More

by DIANAL.1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior,
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Jul 12, 2023 -

Brandon Tomes Volkswagen of McKinney responded

DIANAL, thank you for sharing 5-stars! We're happy to hear our team provided quick service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 12, 2023

I feel like my service advisor Shane provides an excellent customer service experience. He allows me to feel heard, respected and has instilled trust in him and the dealership. I would not keep co More

by LCUYLER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Jul 12, 2023 -

Brandon Tomes Volkswagen of McKinney responded

LCUYLER1961, thank you for sharing 5-stars! We're pleased to hear Shane provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Jul 13, 2023 -

LCUYLER1961 responded

You are most welcome!

July 11, 2023

Everyone was very friendly and helpful. Preston got me the deal I was looking for and I am very happy with his service More

by rhwade575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
Report | Print
Jul 11, 2023 -

Brandon Tomes Volkswagen of McKinney responded

rhwade575, thank you for sharing 5-stars! We're happy to hear Preston and the rest of our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jul 11, 2023 -

rhwade575 responded

Thank you and I recommend if anyone needs a vehicle go visit Preston he will get you a good deal

July 09, 2023

Great service . . good follow up and I will continue to use the volks service next time More

by DLEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Windham
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Jul 10, 2023 -

Brandon Tomes Volkswagen of McKinney responded

DLEES, thank you for taking time to share praise regarding the good service and follow up from Chase in service. We appreciate you business and your endorsement. See you next time. Thanks again!

July 08, 2023

work was done correctly even tho it took more time then expected. ty ty ty ty! More

by leoseitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Chase Windham
Report | Print
Jul 08, 2023 -

Brandon Tomes Volkswagen of McKinney responded

leoseitz, thank you for sharing 5-stars and noting good work rendered that took a little longer than anticipated. We appreciate your transparent feedback regarding working with us in service and look forward to serving you additionally and providing more expedient visits moving forward. Take care. Thanks again!

July 08, 2023

Quick and easy. I wish they told me there's a Mexican restaurant 2 minutes away but I found it on my own. Makes time for the oil change fly :-) More

by sinisam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Bortz. 5 stars :-)
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Jul 08, 2023 -

Brandon Tomes Volkswagen of McKinney responded

sinisam, thank you for sharing 5-stars and noting a quick and easy experience with us. We appreciate your feedback regarding your recent oil change and look forward to serving you additionally when the time comes. Sorry we didn't pass the tip on the mexican restaurant down the street. Thanks again!

July 08, 2023

Very nice people. Would recommend to others. Thank you God bless have a great day More

by printzrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Chase Windham
Report | Print
Jul 08, 2023 -

Brandon Tomes Volkswagen of McKinney responded

printzrick, thank you for sharing 5-stars and noting our very nice people. We appreciate your feedback regarding working with us and look forward to serving you additionally when the time comes. Thanks again!

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