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Brandon Tomes Volkswagen of McKinney

McKinney, TX

Overview
Reviews
4.7
1,347 Reviews
Call Dealership (972) 632-2000
View Awards

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

July 14, 2023

Preston was awesome! He helped us get our 2023 VW Tiguan! We drove from Oklahoma and the whole team here was very accommodating! We are so happy! More

by Justinmgarcia20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston House, Amos Bowen, Carlos Benavides, Saud Fuad
Report | Print
Jul 14, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Justinmgarcia20, thank you for sharing 5-stars! We're glad to hear Preston is awesome and the rest of our team is accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 14, 2023

This dealership is top notch! All employees from salespeople to managers were very professional. It was an amazing experience purchasing a car from these guys! They were a huge More

by greencatnip2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Preston House, Amos Bowen, Masen Schneider, Carlos Benavides, Deadrick Bogard, Jacob Plumlee
Report | Print
Jul 14, 2023 -

Brandon Tomes Volkswagen of McKinney responded

greencatnip2, thank you for sharing 5-stars! We're happy to hear our team is professional and provides a top notch experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 14, 2023

Great service and also friendly people. They take care of me every time I go there More

by ERNESTO200024
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Griffin, Shane Potts, Garrett Bortz, Jonathan Crooks
Report | Print
Jul 14, 2023 -

Brandon Tomes Volkswagen of McKinney responded

RNESTO200024, thank you for sharing 5-stars! We're pleased to hear our team is friendly and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 14, 2023

Great service! - Great communication! Competent! Follow Through! I am very happy with Brandon Tomes! Thank you! More

by reachhigherthaneverb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Griffin, Shane Potts, Garrett Bortz, Jonathan Crooks
Report | Print
Jul 14, 2023 -

Brandon Tomes Volkswagen of McKinney responded

reachhigherthaneverb4, thank you for sharing 5-stars! We're happy to hear our team is competent, communicative and provides great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 14, 2023

Great experience and communication! Miles and Chase made the process easy. I love my new 2023 Arteon. More

by KMJGB2120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Miles Means, Lane Morgan
Report | Print
Jul 15, 2023 -

Brandon Tomes Volkswagen of McKinney responded

KMJGB2120, thank you for sharing 5-stars! We're pleased to hear Miles and Chase provided a great experience and made the process easy! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 14, 2023

Shane Potts & The Team did an amazing job! Would recommend this location to anyone with a VW. More

by RYANSLARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Potts
Report | Print
Jul 15, 2023 -

Brandon Tomes Volkswagen of McKinney responded

RYANSLARA, thank you for sharing 5-stars! We're happy to hear Shane Potts and the rest of our team did an amazing job and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 13, 2023

Shane was very helpful and nice during my visit. Really helped a lot with my car issue More

by Leave me alone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Griffin, Shane Potts, Garrett Bortz, Jonathan Crooks
Report | Print
Jul 13, 2023 -

Brandon Tomes Volkswagen of McKinney responded

AGUSTIN, thank you for sharing 5-stars! We're pleased to hear Shane is helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 13, 2023

Jon met me and went over everything that I needed done. Jon was so great. More

by ANTHONY.BLANDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Griffin, Shane Potts, Garrett Bortz, Jonathan Crooks
Report | Print
Jul 13, 2023 -

Brandon Tomes Volkswagen of McKinney responded

ANTHONY, thank you for sharing 5-stars! We're glad to hear Jon was great! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 13, 2023

Awesome experience with the team who received and completed the service with continuous updates till my rare tires claim issue resolved and installed. I would like to refer Mckinney VW service centre More

by ugraju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Tj Ashraf, Carlos Benavides, Cody Griffin, Lane Morgan, Shane Potts, Garrett Bortz, Jonathan Crooks
Report | Print
Jul 13, 2023 -

Brandon Tomes Volkswagen of McKinney responded

ugraju, thank you for sharing 5-stars! We're pleased to hear our team provided an awesome experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 13, 2023

I had a very poor experience when getting my 100k mile service on my golf. I made an appointment online, which turned out to be useless. I think someone should have blocked that as an option as they had a More

by Lauren37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Bortz
Report | Print
Jul 18, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Lauren37, we apologize that your family had a less than pleasant experience with us in service. We’ve passed your feedback along to our leadership and our Service Director, Cody Griffin noted that he reached out via the phone number we have on file, but has not had success connecting with you to discuss the visit. As such, Cody wanted his direct contact information left behind so that you may reach him at your convenience. You may always reach Cody directly at cgriffin@tomesautogroup.com or (972) 632-2022. Cody is anticipating your contact. Talk soon. Best wishes.

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