Brandon Tomes Volkswagen of McKinney

The dealership was very respectful Leo did outstanding walking me though the vehicle’s features. If I was to find something wrong I would say I almost got tackled twice due to the fact they have to open t walking me though the vehicle’s features. If I was to find something wrong I would say I almost got tackled twice due to the fact they have to open the door for you they took that a little to serious plus there was about 8 employees staring at me blocking the entrance all saying hello. Definitely overwhelming. But 5star I’m a happy customer and the team was very respectful the hole time. 🤙🏻 More

Felix Hernandez was an amazing car sales men. Very knowledgeable and not too pushy. When we are ready to purchase another vehicle we will definitely be back. The location was very clean and every Very knowledgeable and not too pushy. When we are ready to purchase another vehicle we will definitely be back. The location was very clean and everyone was absolutely amazing. More

Had a pleasant car buying experience, Mark Long was great to work with, he was able to understand quickly what I was looking for, not wasting my time. Mark made the entire process pleasant and handled every to work with, he was able to understand quickly what I was looking for, not wasting my time. Mark made the entire process pleasant and handled everything quickly and efficiently. I would definitely recommend him as your sales contact at the dealership. More

Mark was amazing and I absolutely and am so in love with my Taos. I've already recommended Brandon Tomes VW to so many people. my Taos. I've already recommended Brandon Tomes VW to so many people. More

I was surprised that I was able to make a deal with this dealership. Leo was very attentive, fast and very communicative during the whole process. I was home sick with the cold, He was able to do everythin dealership. Leo was very attentive, fast and very communicative during the whole process. I was home sick with the cold, He was able to do everything via email and phone. Which I really appreciated since I was sick and still working from home. He was able to give me a very fair deal, I never felt like I was being tricked with the deal. He was open and really worked hard to make the whole thing work out. I filled out the credit app online and a few days later when I was better, I just had to walk into finance and sign the papers. I was in and out in 15-20min. More

Stay away from this dealership. I'm sure the entire family group the same. Buyer Beware fits perfectly. Third review and keep removing them for supposed violations so keep it sho I'm sure the entire family group the same. Buyer Beware fits perfectly. Third review and keep removing them for supposed violations so keep it short. Disabled Vet and regret dealing with them. No respect, no follow thru. Took advantage of me and still no refund on my Extended Warranty from 11 December 2023 I signed and requested. Today is 2/14/24 the form says 4-6 weeks. You call finance and they blow you off and won't give their name to know whom you are dealing with. Good luck if you choose to buy here. Update: Carlos the Finance Manager called and emailed today. Start all over, fill out paperwork and odometer statement. No explanation, no offer to pay 9.9% what I am paying and ignoring those questions. I sent him copies of ALL the originals again and filed a complaint with BBB and State Attorney General for Extended warranties. Nearly ten weeks of being told to wait and one finace guy alleging to have checked into it and saying must be activated then cancelled to find out nothing has been done. Well Carlos just sent me an email with a copy of the check they mailed to the Finance company for $2,148. Amazing Carlos can do this within hours while everyone else was giving me the business for Nine weeks and four days! As I said Buyer beware. Would never do business with Bob Tomes group or recommend. More

Hunter did a great job of helping me get a new Jetta. I am so happy with my car, the process, and the service. We are now 4 time Volkswagon buyers from Brandon Tomes. We keep coming back because we are t I am so happy with my car, the process, and the service. We are now 4 time Volkswagon buyers from Brandon Tomes. We keep coming back because we are treated like family. More

Great sales service, friendly staff and selection of new and pre owned certified vehicles to choose from. and pre owned certified vehicles to choose from. More

The team at Brandon Tomes made things so easy when we bought our Atlas Cross Sport. We were able to do 90% of everything online. They found the color we wanted and drove to Houston to pick it up. Great e bought our Atlas Cross Sport. We were able to do 90% of everything online. They found the color we wanted and drove to Houston to pick it up. Great experience and can't say enough nice things about Chase and everyone at Brandon Tomes Volkswagon in Mckinney Tx! More

Great Experience! Made it super easy to buy! Will recommend friends and family for sure! Made it super easy to buy! Will recommend friends and family for sure! More