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Brandon Tomes Volkswagen of McKinney

McKinney, TX

Overview
Reviews
4.7
1,347 Reviews
Call Dealership (972) 632-2000
View Awards

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

March 03, 2024

Chase was professional, knowledgeable and provided great insight throughout the seamless process. I would highly recommend him!! More

by RaShondaLa
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Taylor Munden, Tj Ashraf, Carlos Benavides, Alex Franco, Shane Potts, Jonathan Crooks
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Mar 03, 2024 -

Brandon Tomes Volkswagen of McKinney responded

RaShondaLa, thanks for sharing 5-stars and noting a great experience with Chase! We appreciate your endorsement and look forward to serving you additionally. Thanks again!

March 01, 2024

Down to earth and knowledgeable sales department and customer service. Loved the Quick and hassle-free purchase of my car. I would recommend this dealership to family and friends. More

by Jeff C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, Carlos Benavides
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Mar 01, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Jeff C, thank you for sharing 5-stars! We're glad to hear our team is down to earth, knowledgeable and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

March 01, 2024

Great customer service! Didn’t close the deal until I was fully satisfied with my selection. Went the extra mile to make sure I was happy. More

by MERON08S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham
Report | Print
Mar 03, 2024 -

Brandon Tomes Volkswagen of McKinney responded

MERON85, we apologize that your experience with Alex was less than stellar and appreciate you taking time to share feedback. We would like an opportunity to earn your business if it isn't too late. We passed your note along to our leadership and would like to provide you a direct path to our management for additional assistance. We invite you to reach out directly to our General Sales Manager, Zach French at zfrench@brandontomesvw.com or (972) 632-2001 so that he may assist to ensure we provide you a noteworthy experience. Talk soon. Take care!

February 29, 2024

I was able to work with the finance rep. And I was able to cancel the service packages I did not wanted More

by tenoriod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Leo Ayala, Carlos Benavides
Report | Print
Mar 05, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Tenoriod, thank you for sharing 5-stars and noting that you were able to get the packages cancelled that you didn't want. Congrats on the new car! We look forward to serving you additionally in the future. Thanks again!

February 26, 2024

Haley substituted for Saud in presenting the Tiguan. She was very informative and made sure we understood the benefits of the vehicle and how we could purchase it easily. The financing process was lengt More

by jthrelkeld44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Saud Fuad, Haley Studer
Report | Print
Feb 26, 2024 -

Brandon Tomes Volkswagen of McKinney responded

jthrelkeld44, thank you for sharing 5-stars! We're glad to hear Haley and the rest of our team are friendly and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

February 24, 2024

Very clean and everyone was extremely friendly and knowledgeable. Delivered on everything they promised. I would highly recommend them More

by geescott16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj Ashraf
Report | Print
Feb 24, 2024 -

Brandon Tomes Volkswagen of McKinney responded

geescott16, thank you for sharing 5-stars! We're pleased to hear our team is extremely friendly and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

February 24, 2024

The staff was very helpful and very kind I would recommend them to any of my friends More

by nando7142000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan C
Report | Print
Feb 24, 2024 -

Brandon Tomes Volkswagen of McKinney responded

nando7142000, thank you for sharing 5-stars! We're pleased to hear our team is helpful and kind! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 20, 2024

As a repeat customer I can say I was just as pleased the second time as I was the first time. Chase made the leasing process fast and efficient while being friendly and attentive. He listened to what I want More

by TAY984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Lane Morgan
Report | Print
Feb 20, 2024 -

Brandon Tomes Volkswagen of McKinney responded

TAY984, thank you for sharing 5-stars! We're pleased to hear Chase made the process fast and efficient while being friendly and attentive! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 20, 2024

Horrible experience. Lane in finance sent me incorrect paperwork 2 or 3 times. Wouldn’t follow through with correcting it - I would have to reach out. More

by courtneyleehays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lane Morgan
Report | Print
February 19, 2024

Para mi fue una gran sorpresa me atendieron como si tuviera mi historial súper alto, el personal que tienen es el Mejor personal, me sentí muy especial , mil gracias More

by MARTHADETASSIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Ayala, Carlos Benavides, Alex Franco
Report | Print
Feb 20, 2024 -

Brandon Tomes Volkswagen of McKinney responded

MARTHADETASSIA, gracias por comprar con nosotros. Agradecemos sus amables palabras. Háganos saber cuándo podremos brindarle servicios adicionales. ¡Los mejores deseos!

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