Brandon Tomes Volkswagen of McKinney
McKinney, TX
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Melodie at Brandon Tomes VW is extraordinary. She was super sweet and was catering to my needs I will always come here for future purchases. She was super sweet and was catering to my needs I will always come here for future purchases. More
I am so pleased with the service I received. Bobby went above and beyond to help me purchase my car. His friendly and caring approach made the process very easy for me. I definitely recommend hi Bobby went above and beyond to help me purchase my car. His friendly and caring approach made the process very easy for me. I definitely recommend his service. More
Decent experience, but expected much more from the dealership after this being the third vehicle purchased in the past 4 years. Always have shied away from the back and forth, and the "let me check w dealership after this being the third vehicle purchased in the past 4 years. Always have shied away from the back and forth, and the "let me check with my boss" types of interaction. If you can do it - great. If not - let's not prolong the process. Wasn't necessarily impressed with when the sales rep's manager came out to talk. Hugely impersonal and came off as rude. At the end of the day, I was pleased with the outcome and was able to get the vehicle I planned to get. More
Sales rep (Masen was not sales rep) told us several things about the car that were not true. Extras that came on the car were actually not included in the package we ended up with. Ex. Sirius radio things about the car that were not true. Extras that came on the car were actually not included in the package we ended up with. Ex. Sirius radio and length of dealer add-on services were shorter than she mentioned. Also, the I nterest rate I qualified for was not given as the “dealership” would not make any money on the car. More
Miles was very professional & answered any questions we had. He followed up with us throughout the entire selection & review process. He even got a colleague Moe's to help us when he had to take care of an had. He followed up with us throughout the entire selection & review process. He even got a colleague Moe's to help us when he had to take care of another customer. Moe was also very courteous & informative. Carlos in financing was also great to work with. The guys at this shop know a lot about VWs and are nice to work with. They are nothing like what people would describe as pushy car salespeople. More
Jacob was a pleasure to work with. And the other staff was as well. What I like best is Jacob was respectful and listened to our wants and made it work put. I would highly recommend hi And the other staff was as well. What I like best is Jacob was respectful and listened to our wants and made it work put. I would highly recommend him More