Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Overall, the service was disappointing. While the salesperson was decent, they were not clear during negotiations for a 7-year-old car. After reaching an agreement, the finance department r While the salesperson was decent, they were not clear during negotiations for a 7-year-old car. After reaching an agreement, the finance department ran my credit six times, which negatively impacted my credit score, and then sent me home because their finance department was closed. The following day, I was asked to come in and sign the finance documents, with the promise that the car would be ready. When I requested a detailed breakdown of the finance terms, I received a text stating a 16% interest rate unless I provided $2,000 to $5,000 upfront. I asked to speak with the finance person via email or phone to discuss the terms, but I only received a text from the salesperson reiterating the 16% interest rate. It is unreasonable to expect anyone to sign paperwork without fully understanding the terms and conditions. Ultimately, I went to another Subaru dealership that treated me with kindness and respect. There, I purchased a car with a 4% interest rate. This experience has left me with no intention of returning to this dealership or recommending it to anyone I know. More
Nice dealership, friendly staff. They will try to work with you but you have to really get after it. They will try to work with you but you have to really get after it. More
Alex was awesome! We hit some unexpected speed bumps but he was able to make it all work out in the end. We hit some unexpected speed bumps but he was able to make it all work out in the end. More
Set easy to work with one of the best buying g experiences I’ve had. experiences I’ve had. More
Bailey and Jeff are fantastic and easy to work with I will definitely be back to buy Subarus from them again. will definitely be back to buy Subarus from them again. More
Great Experience with Keisha. She made the deal work for me, and worked with me to get the deal where I could feel comfortable. She made the deal work for me, and worked with me to get the deal where I could feel comfortable. More
This dealership was great to work. Great sales reps, great managers, great finance guys. They made the hassle and time-consuming act of buying a car easy, quick and straight forward. T Great sales reps, great managers, great finance guys. They made the hassle and time-consuming act of buying a car easy, quick and straight forward. They very well could have my business for life. More
This makes my 8th Subaru. I obtained 6 of them from the same dealership, through the same sales representative. Roger Venegas. I can not say enough about Roger. He is the sole I obtained 6 of them from the same dealership, through the same sales representative. Roger Venegas. I can not say enough about Roger. He is the sole reason I picked and stay with this dealership. Always helpfull and always willing to go that extra mile to ensure a perfect experience for his customers. More
Wow! If we would have known that the ease it would be to get a new car with Brandon Tomes Subaru we would have made our purchase a lot sooner. I felt hear If we would have known that the ease it would be to get a new car with Brandon Tomes Subaru we would have made our purchase a lot sooner. I felt heard and well taken care of at their dealership. I look forward to continuing a positive relationship with their dealership. More
Nick Jones went above and beyond to help us find the right car for us. He listened to our needs and did not waste time in showing us cars that did not fit our needs. He narrowed our list down to three right car for us. He listened to our needs and did not waste time in showing us cars that did not fit our needs. He narrowed our list down to three possibilities and made an otherwise difficult decision, easy and seamless. I will be recommending all of my friends to visit Nick. More