Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brandon Tomes Subaru
McKinney, TX
1,405 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves.
Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers
Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,405 reviews
Verified Customer
July 24, 2023
Professional, informative, not in a hurry, very friendly. Roger Venegas was the perfect salesman. Recommend! Roger Venegas was the perfect salesman. Recommend! More
by myyarnal
July 23, 2023
Dealership was great. All the people that work there are friendly and very inviting. I felt that I could buy a car from any person in there All the people that work there are friendly and very inviting. I felt that I could buy a car from any person in there More
by matthewhersman
July 22, 2023
Sales staff were nice to work with on the sale and worked to keep me updated on the status of my care because although it was new, it had been hit by a hail storm the week prior and had to keep the car for o to keep me updated on the status of my care because although it was new, it had been hit by a hail storm the week prior and had to keep the car for over 2 weeks. The did say it could be 3 weeks but, closer to 2 and it will be almost 3 weeks, if the car is ready on the Monday July 24th so at this time, I am still not in possession of the new car and still driving my old one. I also hope they remember to remove the large Dealership emblem off the back of the car that I did request to please remove. Finance person did appear agitated with me initially when I was adamant on what I felt was a better interest rate and I told him what I was looking at payment and percent wise. The options were ok but, they do not allow outside banks/credit unions where I could have had almost .5-1 full percentage lower through Navy Federal Credit Union and the fact I have an 830 credit rating. They started the Starlink and Satellite subscriptions on the vehicle while it is still in their body shop so I will essentially lose almost 3 weeks of the services associated with those. Lastly, I received an E-mail from someone there that my permanent plates came in which I don't understand since I have personalized Veteran plates that I was told they were going to transfer to the new car, yet I am being told I have to take those along with some paperwork to the DMV in order to do that. I have asked for clarity and waiting on a response since everything I have purchased a car, the dealerships have ALWAYS handled this process. More
by tjialanella
July 22, 2023
Very friendly and handled the customers with ease and passion. Showed all the available vehicles and explained the pros and cons for EVs vs Gasoline vehicles. passion. Showed all the available vehicles and explained the pros and cons for EVs vs Gasoline vehicles. More
by VINAYDEEP410
Employees Worked With
Other Employees :
Danny Loya, Aaron Loya, Patrick Varrassi, Jose Ayala, Victor Baro, Kyle Underwood
July 22, 2023
The most please work what I somewhere have. Very professional staff. Next purchase I will with this staff. Thanks! Very professional staff. Next purchase I will with this staff. Thanks! More
by VALHOLD
July 22, 2023
Yumna was very good. Willing to work with us, and kept us informed as much as she was able. Nico (assistant sales manager?) not so much, Combative and argumentative. Seem Willing to work with us, and kept us informed as much as she was able. Nico (assistant sales manager?) not so much, Combative and argumentative. Seemed upset that I didn't want or want to pay for pinstriping. Tried to bait and switch, offering 1 car then saying it was unavailable and pushing another, more expensive, vehicle. Ana in finance was a joke. Numbers she was showing us did not natch numbers on the offer sheet, on dealer's favor, of course. Seemed upset when we noticed this. Spent 15 minutes going through EVERY option extended warranty and gap coverage, maintenance contract, etc. after I told her repeatedly that we were not interested in any of those add-ons. She then showed us a contract that STILL had a higher price than was negotiated, sales tax was off by a full %. We were at the dealership for over 4 hours before a deal was finalized, and as of now (Saturday, 2 days later) we don't have a car. Promised us it will be in by Mon. or Tues. Last night at 8 pm (in the middle of dinner) we were called by someone from the dealership who asked us how our experience was. When we told him, he actually offered us a free KEYCHAIN in the hope that it would induce us to change our mind about the service. My recommendation: go to ANY other Subaru dealer to buy a car. More
by STEVE.CHAPPELL.01
Employees Worked With
Yumna Tasneem, Ana Guzman, Eniqueo "Nico" Reese
