Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Well organized. Well managed. Well staffed. I would purchase another car there in the future. Virtual offices are effective, but a larger work space could be more Well managed. Well staffed. I would purchase another car there in the future. Virtual offices are effective, but a larger work space could be more efficient for employees. More
This dealership is fast, efficient and courteous. I enjoy the hard work and the thick in all areas of the dealership. I enjoy the hard work and the thick in all areas of the dealership. More
Very nice people Keisha was great. No pressure sales. Quite a few Dealer markups I add ons and extended warranty No pressure sales. Quite a few Dealer markups I add ons and extended warranty More
Great. Easy in & out service Thank you for the car wash and the light vacuum, which is something I truly enjoyed for my last new car purchase. Such a carin Easy in & out service Thank you for the car wash and the light vacuum, which is something I truly enjoyed for my last new car purchase. Such a caring gesture!!! More
I really enjoyed the car buying process at this dealership. I typically dread the car buying process. However, they made sure that my needs were met with extreme expertise. QB was amazing. He was v dealership. I typically dread the car buying process. However, they made sure that my needs were met with extreme expertise. QB was amazing. He was very thorough and transparent. No gimmicks. He made sure that I was confident in my purchase and gave me his honest opinion when I asked questions ! I will defiantly be returning. More
Everyone was really nice to work with but there were hidden add ons that we were not given the option of that increased the overall price to a point that I can’t get the amount approved for refinancing. hidden add ons that we were not given the option of that increased the overall price to a point that I can’t get the amount approved for refinancing. If the etching and appearance package was already on the vehicle, it should have been included in the purchase price and not added on during the finance paperwork. It took several phone calls and emails to talk to someone that could help and they told me there was nothing I could do unless I also get rid of the extended warranty which we needed two weeks after purchase. Two weeks after purchase, the steering wheel started locking up while driving and stranded us. When we took in, it was a major transmission sensor issue and it was in the shop for three weeks while they ordered the parts and did the major repairs. Thank God the warranty actually covered this but still a bad experience when you expect the vehicle you just bought to actually run. Between the major repairs before I even had the first payment due and the hidden costs, I am not satisfied with vehicle purchase or the dealership. I’ll be far less trusting and a stickler for every detail from this point forward and will not be working with this dealership again. More
Jeff and Jose took great care of us during our purchase. Thank you for being a nice human! Thank you for being a nice human! More
Wonderful service! ! They help me to get a good deal for my car I wanted ! They help me to get a good deal for my car I wanted More
Very professional , thorough & efficient! Tech was very courteous and explained all aspects of the service ! Tech was very courteous and explained all aspects of the service ! More