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Brandon Tomes Subaru

McKinney, TX

4.8
1,403 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,403 reviews

December 03, 2023

Sale price not as advertised with unnecessary dealer add ons to increase their profit. Sad. More

by Nugget1090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Gandara, Patrick Varrassi
Dec 04, 2023 -

Brandon Tomes Subaru responded

Nugget1090, we apologize that the sale price was not in alignment with your expectations coming in. We've passed your feedback to our leadership and our General Sales Manager, Zack Alia wanted you to know he is going to be reaching out by phone today to discuss your notes and go over your concerns. If you need to reach Zack in the interim, you may do so at zalia@tomesautogroup.com or 214-544-5038. We look forward to connecting with you soon. Take care. Best wishes!

December 02, 2023

The sales goal was great. They were supposed to get the cigarette smell out. They said they did some kind of air purifying. It didn't work. I think they should have shampooed More

by shawndajacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yumna Tasneem
Dec 05, 2023 -

Brandon Tomes Subaru responded

Shawndajacobs, first and foremost, we'd like to thank you for your business. We appreciate your constructive praise regarding your experience shopping for a pre-owned vehicle. We want you to know we've passed your feedback along to our leadership for review to see what we can do to aid with the odor. If you need to reach out General Sales Manager, Zack Alia, you may always contact him directly at zalia@tomesautogroup.com or 214-544-5038. Zack would be happy to chat with your regarding your expeirence. Talk soon. Best wishes!

November 30, 2023

Patient, honest , EXTREMELY helpful ! I would definitely recommend to others looking for a new car. More

by EJMATHEWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Broom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameryn Chambers
Nov 30, 2023 -

Brandon Tomes Subaru responded

EJMATHEWS, thank you for sharing 5-stars! We're glad to hear our team is patient, honest and extremely helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

November 29, 2023

Awesome salesman! !! Actually enjoyed buying an SUV, this one should last a long time but if we need another one we will definitely come back to Brandon Tomes in McKi More

by Martha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cornelius william
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Brandon Tomes Subaru responded

Martha, thank you for sharing 5-stars and noting you enjoyed shopping for the new SUV with Cornelius! We appreciate your endorsement and look forward to serving you additionally in the future. Enjoy the new car! Thanks again!

November 29, 2023

Excellent sales and service. Curtis Moore was excellent. This is my second Subrau from this dealership and it has been a great experience. Mike Edmons has always been there to an More

by Jim Jebbia
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Edmons, Ana Guzman
Nov 29, 2023 -

Brandon Tomes Subaru responded

Jim, thank you for sharing 5-stars! We're happy to hear Curtis Moore, Mike Edmons and the rest of our team are excellent! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 28, 2023

Great customer service, very efficient and everyone was very helpful. Didn’t waste my time on looking at cars I wasn’t interested in. More

by LOWET72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Puga, Patrick Varrassi
Nov 28, 2023 -

Brandon Tomes Subaru responded

LOWET72, thank you for sharing 5-stars! We're pleased to hear our team is efficient and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 27, 2023

Chris Gandara was wonderful to deal with. Understood my needs. Quinton Bass in finance was also great to work with. More

by jaimi414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gandara
Nov 27, 2023 -

Brandon Tomes Subaru responded

jaimi414, thank you for sharing 5-star praise and noting that Chris was wonderful to work with. We love hearing you enjoyed the experience with Quinton in finance as well. Thanks for your feedback. Take care!

November 27, 2023

Alex Poole gave me the best experience ever I will totally recommend him to all my friends and family members. More

by rd543319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Duran, Eniqueo "Nico" Reese
Nov 27, 2023 -

Brandon Tomes Subaru responded

rd543319, thank you for sharing 5-stars! We're pleased to hear Alex Poole provided the best experience you've had and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

November 27, 2023

So far all is good, I have not received my handy-cap plate yet and it is going on 2 weeks. Otherwise, all was very good. More

by rglight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman
Nov 27, 2023 -

Brandon Tomes Subaru responded

rglight, thank you for sharing 5-stars! We're happy to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 27, 2023

We were, and still are, extremely disappointed with their honesty and the wasted time we were put through, and are still being put through. More

by robinson3396
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bailey Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Varrassi
Dec 05, 2023 -

Brandon Tomes Subaru responded

Robinson3398, we want you to know we've passed your feedback along to our leadership for review. Our General Sales Manager, Zack Alia noted he has reached out by phone several times trying to connect without success. Zack would like to speak wit hyou regarding your experience with us. You may reach out to our General Sales Manager, Zack directly at zalia@tomesautogroup.com or 214-544-5038. Zack yearns to hear from you and work to provide you better experiences. Talk soon. Best wishes.

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