Brandon Tomes Subaru

Been my favorite since the first Subaru. Just got our new one with same awesome service. They worked with us to reach a price we were happy with and both sides could agree on. Glad to still Just got our new one with same awesome service. They worked with us to reach a price we were happy with and both sides could agree on. Glad to still be a part of the Subaru family! More

I Didn't ever feel pressured to buy the vehicle I was looking to purchase looking to purchase More

Everyone was great. Very pleased with the whole experience ! Sales person was very helpful Finance manager was informative. Very pleased with the whole experience ! Sales person was very helpful Finance manager was informative. More

Very professional and knowledgeable. They made the car buying process extremely seamless and easy. Their staff was great to work with, especially Lia, Chris and QB They made the car buying process extremely seamless and easy. Their staff was great to work with, especially Lia, Chris and QB More

Alot of friendly faces but, did not feel that were all genuine. Sadly, sales only. genuine. Sadly, sales only. More

First time buying from a dealership, they were very helpful and make you feel welcome. Vehicle was clean and ready when I arrived for appointment. helpful and make you feel welcome. Vehicle was clean and ready when I arrived for appointment. More

I have not had a pleasant experience with this dealership. When we came to buy out our lease, we had called the dealership prior to figure out what we need to make the process smooth. We had also dealership. When we came to buy out our lease, we had called the dealership prior to figure out what we need to make the process smooth. We had also explicitly expressed that we would like to do an ACH and we were told that it was fine. When time came to sign the documents, the manager of the finance department said they will only accept wire transfer, cash and cashier’s check. I think it was a bit odd that William was not aware that these were their only payment options. So this leads me to believe that staff were not trained so they are able to provide accurate information to inquiries. When we expressed that to the finance manager, he responded in a way that seemed like he did not care that the people working for him are not aware of procedures in their department. So because of this mishap, we had to go back to the dealership twice. After submitting the payment, we had to ask for the sales paperwork before it was given to us. Furthermore, we spotted an error on the name and was told that it didn’t matter and that it was fine. We understand that this is a big dealership but that doesn’t mean they can’t provide good customer service. After this experience, I cannot in good conscience recommend this dealership to any family or friends. I don’t think I will be coming back to this dealership any time soon or ever, given this bad experience. I hope that going forward, this review would help the staff especially those in a managerial position to do better. More

I had a great experience at Brandon Tomes Subaru dealership. Justin and Curtis are great .Thank you dealership. Justin and Curtis are great .Thank you More

The people were all very nice. Lia worked really hard to get us in a new vehicle. Very professional and nice Lia worked really hard to get us in a new vehicle. Very professional and nice More

I'm handicapped & had a wonderful experience. My salesman made it as easy as possible. My salesman made it as easy as possible. More