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Brandon Tomes Subaru
McKinney, TX
1,444 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves.
Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers
Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,444 reviews
June 13, 2024
Certified used car smelled funny but I was told it was cleaning solvent. Got it home and after 5 days in garage the smell of smoke was overpowering and I found an ash burn on seat. Felt like I got the r cleaning solvent. Got it home and after 5 days in garage the smell of smoke was overpowering and I found an ash burn on seat. Felt like I got the run around from managers, but Eric Williams has been engaged to solve the issues. But what a pain. Thought certified used would give me a good value and peace of mind when purchasing a car for my daughter, not this migraine headache.. Won't purchase next subaru from you after this. More
by ruthmeyer09
Verified CustomerEmployees Worked With
Eric Williams, don't remember manager
June 13, 2024
Ozzy was our sales person and he answered all of our questions and explained everything. He also helped make the purchase of our new car a pleasant experience. Everyone one we came in contact with was v questions and explained everything. He also helped make the purchase of our new car a pleasant experience. Everyone one we came in contact with was very friendly and helpful. More
by AKH700
June 12, 2024
Everyone was super friendly upon entering. Ozzy was the one who took care of us and he was great! I would recommend anyone buy a Subaru from Brandon Tomes Ozzy was the one who took care of us and he was great! I would recommend anyone buy a Subaru from Brandon Tomes More
by jenna
Employees Worked With
June 10, 2024
Keisha Broom is excellent. She explained everything about the Forester, which I am very pleased to drive. This is the second vehicle I have purchased with Brandon Tomes, and I She explained everything about the Forester, which I am very pleased to drive. This is the second vehicle I have purchased with Brandon Tomes, and I will continue to come back for service and a new car if needed. I have recommended Brandon Tomes to my coworkers and friends. Thank you for your EXCELLENT customer service. Everyone from the front desk to the service center is professional and kind. More
by SCTBLANKS
June 09, 2024
The experience was so enjoyable from beginning to end. The staff I dealt with were very helpful and informative and never pressured. Absolutely one of the best car buying experiences I have ever had! The staff I dealt with were very helpful and informative and never pressured. Absolutely one of the best car buying experiences I have ever had! More
by Jcrosson19
Employees Worked With
June 07, 2024
Overall, the service was disappointing. While the salesperson was decent, they were not clear during negotiations for a 7-year-old car. After reaching an agreement, the finance department r While the salesperson was decent, they were not clear during negotiations for a 7-year-old car. After reaching an agreement, the finance department ran my credit six times, which negatively impacted my credit score, and then sent me home because their finance department was closed. The following day, I was asked to come in and sign the finance documents, with the promise that the car would be ready. When I requested a detailed breakdown of the finance terms, I received a text stating a 16% interest rate unless I provided $2,000 to $5,000 upfront. I asked to speak with the finance person via email or phone to discuss the terms, but I only received a text from the salesperson reiterating the 16% interest rate. It is unreasonable to expect anyone to sign paperwork without fully understanding the terms and conditions. Ultimately, I went to another Subaru dealership that treated me with kindness and respect. There, I purchased a car with a 4% interest rate. This experience has left me with no intention of returning to this dealership or recommending it to anyone I know. More
by troy48
June 06, 2024
Nice dealership, friendly staff. They will try to work with you but you have to really get after it. They will try to work with you but you have to really get after it. More
by kfraz88
June 05, 2024
Alex was awesome! We hit some unexpected speed bumps but he was able to make it all work out in the end. We hit some unexpected speed bumps but he was able to make it all work out in the end. More
by bigguy5487
Employees Worked With
June 03, 2024
Bailey and Jeff are fantastic and easy to work with I will definitely be back to buy Subarus from them again. will definitely be back to buy Subarus from them again. More
by Sjiallen3
June 03, 2024
Great Experience with Keisha. She made the deal work for me, and worked with me to get the deal where I could feel comfortable. She made the deal work for me, and worked with me to get the deal where I could feel comfortable. More
by dianewiley44
Employees Worked With
