Brandon Hyundai

I had my vehicle to another service place for a general service including rotation of tires. I drove away with a vibration and brought vehicle in twice more without results. I brought my vehicle to Brandon service including rotation of tires. I drove away with a vibration and brought vehicle in twice more without results. I brought my vehicle to Brandon Hyundai and within two hours my vehicle service was updated and the vibration is gone. Thank you Tammy ......every service department should run their shops like she runs hers....THANK YOU. More

Best car buying experience EVER! We were apprehensive about buying a Hyundai to begin with. Benny Soriano greeted us upon arrival and was very professional, knowledgeable and friendly. He took the time about buying a Hyundai to begin with. Benny Soriano greeted us upon arrival and was very professional, knowledgeable and friendly. He took the time to show us everything about the Sonata and several other models. He was patient with our questions and didn't treat us like we were stupid. If he didn't know the answer he wouldn't try to make it up to appease us. At no time did we feel pressured to buy. When it came time to talk price and trade-in Mr. Rob Hamm was extremely helpful. Again, we didn't feel pressured to buy and there was no haggling. They gave us a very fair price for our trade-in and met our price that we wanted to pay for the new car. Throught the whole process Benny kept us informed on what was happening and by the time we finished we felt like Benny was an old friend. We absoltely love our new Sonata. My wife commented that if were not for Benny Soriano, she probably wouldn't have bought the Sonata. Thanks Benny!!! More

The issues just go on and on with this dealership! They first lied about pricing and switched the numbers on us when we got to financing and our lease had to be rewritten. Then they took almost 3 months t first lied about pricing and switched the numbers on us when we got to financing and our lease had to be rewritten. Then they took almost 3 months to properly register my vehicle and I had to drive to them twice to get a temporary tag. It was only after I filed a complaint with the DMV and the DMV agent going out to the dealership that they finally over nighted my registration to me. And from what the DMV representative told me, they wanted to wait another couple days before sending me the registration! Everyone I have spoken to who has bought, leased or even had their vehicle serviced by this dealership has at some point or another complained about their experience. And as far as the recent reviews they've obtained with 5s.... I strongly suspect that they are written by employees or family members. Compare this deadlership's ratings to others in the Tampa area. They have by far the worst ratings! More

This dealership is great when you go to buy a car. They are friendly and helpful . Scammers...don't be fooled. Rob promised me that he would tint my car windows for free. He told me to wait a few weeks and are friendly and helpful . Scammers...don't be fooled. Rob promised me that he would tint my car windows for free. He told me to wait a few weeks and then call him to set up and appt. Of course he said it was on the "down low" as a favor. Imagine that...he doesn;t answer my calls now. He tried to tell me I needed to purchase my own floor mats and then get reimbursed (although floor mats are included). And by the way....Hyundai's spectacular warranty cost $$$.. Their oil change/car service they sell as a added benefit costs $$$. The car itself is great. Avoid this dealership !! More

Was only looking - got to a buying price - "lease guy" came over and said he would treat us like his parents - NOT - if that is how he treats his parents, he snookered them big time just as he snooke guy" came over and said he would treat us like his parents - NOT - if that is how he treats his parents, he snookered them big time just as he snookered us, nice son indeed. In addition, leasing is based on the added on feature price making the cost more than what I wanted to pay. Since the "added features sticker" was not clearly visible right next to the "main sticker" I would not be STUCK with this car now on a "lease" basis - I would have walked away from the "fast talkers"....and looking back, would have bought an American made car. The low marks I gave them is based on the fact they snookered me into leasing rather than buying, then I could not get out of the lease the very next morning - was told the paperwork already sent to the bank and could not get it back - NOT - 3 days later, they had my lease in hand. In fact, if I could have, I would give them a -0 because the motto of the GM (Dan Norris) who has never called me after repeatedly leaving messages to meet (this is ~1 month already from getting into this deal), is supposed to be "do the right thing, it's the right thing to do", yeah sure, for Brandon Hyundai and not the customer. More