Brandon Hyundai

I went to this dealership previously and was helped by a very kind caring gentleman named Will Schupe. These are traits you DO NOT FIND in this shark like business for a salesman. My credit was not great an very kind caring gentleman named Will Schupe. These are traits you DO NOT FIND in this shark like business for a salesman. My credit was not great and i knew i would be having to put money down along with a horrible interest rate. After selecting a Hyundai Elantra and signing paperwork i left satisfied. If only this were the end. I was called 2 days later by Will saying for some reason this car didnt book out right for the bank and that i must return the car. Amazed, being the kind person Will is, he assured me there is another used car they could put me in which was my only option. A Ford Fusion. I didnt love this car by any means but i needed a vehicle. After going through the strenuous process again i was sent off. Before pulling off the lot i noticed a loud clunking noise coming from the vehicle, and the tire pressure sensor fault was on. I immediately called my salesman Will and i was directed to the service manager to schedule a time where i could bring the vehicle in for inspection. GREATTT i thought. I thought this vehicle went through their "150 point inspection" already. After a week of driving this lemon around i finally was able to find out what was wrong with my newly bought vehicle. Tire pressure needed to be fixed which they couldn't do, and the engine mount was bad. Both of which had to go to Ford to be replaced. Lucky for me this was still covered in what was left of FORDS POWER-TRAIN warranty. Before i could go there though, I HAD TO go find my salesman, get him to speak to his management about getting me a "we owe" on these parts for ford. GREEEAAATTT more running around on my part. After waiting for 2 and a half hours at Hyundai i finally got my car back and was on my way to ford. WHERE I WAS TREATED LIKE A KING, by the way. Now they told me this engine mount would take a day or so, and the power-train warranty doesn't offer a loaner vehicle. Mind you my vehicle is at Ford Still. The service tech at ford assured me to call your salesman and IM SURE they will put you in a loaner, if there is anything wrong with our vehicles and they have to be sent to the manufacturer we provide the loaner. GREEAAATTT NOW HYUNDAI CAN HELP ME :D! i thought.....Before going to get my vehicle from ford because i needed something to drive i took yet another trip to Hyundai to speak with Sean the "management". He said they had no loaners available and because of insurance issues they couldn't give me another used car to drive to the next day or so. THANK YOU HYUNDAI you have now inconvenienced me in 4 different ways. I asked Sean, man i just bought this car from you is there anyway you can help me, i need a car to drive. At this point i was belittled by my credit and judged as a person due to my credit. "I've already helped you and put you in a car." Really? Because last time i checked IM THE BUYER! My great salesman Will, then gave me a ride to Ford to pick up the LEMON i bought so i can reschedule to have the car fixed during the weekend when i didn't need it for work. Infuriated i requested to speak with the owner of the dealership Dan Norris. This man was friendly, listened to everything i had to say and apologized frequently. Does he care what his consumers feel? Sure, ill give him that. After explaining all of this to him he told sean he should have put me in another used vehicle off the lot with dealer tags to drive if there is no loaners available. Also he offered to put me in a loaner at this point. Really? Ive already taken my vehicle to ford once, came up here to beg your management for a vehicle prior to picking it up so it can be fixed, Had my salesman give me a ride to get it to reschedule, now ive came back up here to complain to you, still with a broken car, AND NOW YOU ARE WILLING TO GIVE ME A LOANER? For what? ive already scheduled an appointment for tomorrow to have it fixed, on a Saturday when i dont need to get to work. Oh and he offered to detail my car again. Thank you for the offer to make a "crappy running" car look great! AVOID THIS DEALERSHIP! AVOID THIS DEALERSHIP! AVOID THIS DEALERSHIP! SAVE YOURSELF THE HASSLE I HAD TO GO THROUGH.I hate to say this because great salesmen like will are punished by his management. Less sales for people who genuinely try to help. STAY AWAY FROM THIS DEALERSHIP!!!!! More

Brandon Hyundai was for my first stop for car shopping. I wasn't planning on buying anything. I just wanted someone to walk me around and help me consider some options for a possible purchase. The first I wasn't planning on buying anything. I just wanted someone to walk me around and help me consider some options for a possible purchase. The first person to greet me was Jason Cortez. With a great smile and firm handshake he welcomed me to the dealership and brought me in for a chat. He was a great listener and I felt comfortable working with him. After a few minutes of talk of what I was looking for, Jason was able to bring it to the table. 2011 Hyundai Sonata. It was a great looking vehicle. He took the time to go over the bells and whistles then took a comfy ride around the block. It was a smooth ride. Soon after he came back with some numbers that seem to fit my budget. And before you know it, I was driving off the lot with a new Sonata. I can't thank Jason enough for being patient with me. I appreciated his efficiency and professionalism as a salesman throughout the whole process. I would recommend him to anyone. More

I went to alot of dealers and they all told me the same thing that they couldn't help me and treated me like a criminal. But brandon Hyundai treated me like a human being and listened to my needs. I got th thing that they couldn't help me and treated me like a criminal. But brandon Hyundai treated me like a human being and listened to my needs. I got the pleasure to deal with Blaise jason and a manager named sean they were nice and and made buying a car fun and pleasurable. Needless to say I got a great car and will send all my friends and family there. Thanks Brandon Hyundai I love you guys. More

I have always detested the idea of buying a car due to previous experiences At the Brandon Hyundai, they made our experience a very pleasant one. We were in and out quickly and efficiently. previous experiences At the Brandon Hyundai, they made our experience a very pleasant one. We were in and out quickly and efficiently. More

Everyone in the dealership was freindly,courteous and helpful. Overall it was a pleasant experience. This was our first trip to any Hyundai dealership and got out with the car. helpful. Overall it was a pleasant experience. This was our first trip to any Hyundai dealership and got out with the car. More

Excellant service. Shawn listened to exactly what I wanted as I was very specific. I was on a very short time frame and was able to get in, make my selection and get out in about the amount of time tha wanted as I was very specific. I was on a very short time frame and was able to get in, make my selection and get out in about the amount of time that was expected. More

My dealer was Rithy Sou and he was very friendly and helpful, and he was able to get me a good deal on my car. He even came in to work on his day off for us. I would definitely recommend Brandon Hyundai helpful, and he was able to get me a good deal on my car. He even came in to work on his day off for us. I would definitely recommend Brandon Hyundai and Rithy Sou. More

Received quality customer service car and felt taken care of, not driven away. This dealership far exceeded my expectations and I will always return for my future automobile purchases. of, not driven away. This dealership far exceeded my expectations and I will always return for my future automobile purchases. More

The dealership will stand behind the products they sell even if its used and they guaranteed to make you happy. when I had to bring the car back for service Lee Fiske what's right there making sure everyth even if its used and they guaranteed to make you happy. when I had to bring the car back for service Lee Fiske what's right there making sure everything was done right. More

I came looking for a car to fit my needs and payment- my salesman was shawn Jacobs which I must commend was very pleasant and directed me to the car I was looking for he stayed with me until I was satisfied salesman was shawn Jacobs which I must commend was very pleasant and directed me to the car I was looking for he stayed with me until I was satisfied with the deal and payments. Shawn is a very pleasant saleman to your dealership. Thank you shawn, linda sokol More