Brandon Hyundai

I went to the dealership the week before christmas 2013 to look at a used toyota tacoma thinking I was gonna be in good hands because a friend of mine just started working there as a sales manager. We what to look at a used toyota tacoma thinking I was gonna be in good hands because a friend of mine just started working there as a sales manager. We what a mistake that was. I told him that I was interested in the vehicle and had a trade, so I asked him if it was something that would work with the financing, he said "NO PROBLEM".. Well it was nothing but a problem because I got nothing but the "Run Around" for two weeks. Thinking that I wasn't going to get treated like this especially from a friend but I did. I had to call him if i needed to know what the status was with the financing. He would tell me to call tomorrow, I will have an answer for you. Well tomorrow came and he was off!! Then I had to call once again and he said if I got a Co-signer the deal would go through. So I got a co-signer and guess what, the deal never went through. And again, I had to call to find out that answer. So two weeks of a disaster I finally called the GM of the dealership. Well that was a big joke too. He let me know that he covered his tracks before talking to me and spoke to "my friend". So that got me know where. So I went to a toyota dealership which is where my so called friend worked at, looked at a brand new 2013 car, filled out financing paperwork, got approved for 6.25 % financing and was out the door in 2 HOURS with a new car. And here my friend at brandon Hyundai was telling me I was gonna have a rate of maybe 12-18% !!! WTF. REALLY..Is that what friends are for? if thats the case, I would rather go to a stranger and get a better deal. And thats what I did !!! If this is how this car dealership does business then how the heck are they still in business. And how does this General Manager let his employees represent this company. STAY AWAY PEOPLE!!!!! More

Referred by my friend Patty, I arrived to Brandon Hyundai hopeful to be treated right, just, and fair. Jim John, Sales Rep had been notified and was waiting for me. He was a gentleman, extremely patient, un hopeful to be treated right, just, and fair. Jim John, Sales Rep had been notified and was waiting for me. He was a gentleman, extremely patient, understanding, and caring. He was steadfast until he found the perfect car for me. Jim John along with Sean, Blaise and Dan became a caring team to provide me with a plan that will help meet my current and future needs. I am extremely grateful to my friend Patty for referring me to Dan & Jim at Brandon Hyundai and look forward to a partnership relationship as I am eager to refer my customers so they too can find their automobile need with the EXCELLENT CUSTOMER we all deserve. Thank you and God bless you with a prosperous year of sales. More

Rithy Sou did an outstanding job selling us our 2014 Sonata SE. He was professional, knowledgeable, and honest. Rithy Sou went out of his way personally to make sure that the vehicle that we chose w Sonata SE. He was professional, knowledgeable, and honest. Rithy Sou went out of his way personally to make sure that the vehicle that we chose was located and delivered to us himself. He gave us great customer service from the first time I met him on the lot and continues to do so. Sean worked with us to get us the best price possible.Sean also has given us great customer service and we greatly appreciate it. We would definitely recommend this dealership to friends and family in the future. More

Jason was extremely patient with me and my husband. He was one of it not the most nicest and funniest sales person we ever had. The manger Sean was really nice as well and he got us a really great deal. W was one of it not the most nicest and funniest sales person we ever had. The manger Sean was really nice as well and he got us a really great deal. We love Brandon Hyundai we will buy all our cars from them for now on. More

Bought a new Hyundai Sonata Hybrid today. Ed Seyomour was my salesman and he was a pleasure to work with. No BS, up front, and really worked with me to get the deal I was looking for. Ed went the extra was my salesman and he was a pleasure to work with. No BS, up front, and really worked with me to get the deal I was looking for. Ed went the extra mile and got it done. Thanks! More

Byron was very busy the Sunday I stopped to look at the Hyundai Tucson, he had been very helpful to me over the phone nd I decided it was the model I wanted so another salesman stepped in to help, he was a Hyundai Tucson, he had been very helpful to me over the phone nd I decided it was the model I wanted so another salesman stepped in to help, he was a little pushy but all things aside I was happy with the deal plus John Herrick was very helpful. I did not want to finance but he told me If I did for a number of payments I would qualify for rebates so that's what I did and expect to pay the vehicle off in six months. More

Everyone was really helpful and I love my car. They worked with me to grt the car I wanted and adjusted the price to meet my range. worked with me to grt the car I wanted and adjusted the price to meet my range. More

On December 5th I visited Crown Hyundai of St. Pete due to an issue with my airbag light on. Mr. Jarrett Ziemac told me that they had no issues fixing my car at no cost due to that it seemed that Brandon H to an issue with my airbag light on. Mr. Jarrett Ziemac told me that they had no issues fixing my car at no cost due to that it seemed that Brandon Hyundai had supposed fixed the issue prior of me buying the vehicle 16 month ago. He said that even though was more than 12 month ago that he would call Hyundai manufacturer to see if help from them was available. He called me 2 days later and informed me that the manufacturer had no issue fixing the issue and that the original part was updated. I asked Mr. Ziemac if there would be an issue taking my car to the original place of purchase and getting it fixed at Brandon Hyundai. Not a problem!!!! Yeah right!!! So I did. On Dec 11 I took my vehicle to Brandon Hyundai and explained the situation. After 4 hours of waiting, they come back and said, "Sorry but we can not help you" "part is out of warranty" I explained what I had spoken to Mr. Ziemac at Crown Hyundai and they told me, " we do not care what other people say" "it is how it is" I expressed my thoughts about the whole situation to the service manager and he also said " I can not help you". After all, this comes from the dealer who sold me the car. On Dec 13th, I decided to take my car to Crown Hyundai again and see if the could help. What you know, they actually fixed my car and without charge to me. I thought I might have to pay for some labor or part but, no, they explained to me that manufacturer knew this problem with that specific part and that there was no charge.By the way, I do have receipts from both facilities. It is totally incredible to me that, a total stranger company would go the extra mile to help you but, the ones that you thought they would, gives you the cold shoulder and experience such a bad service, after you make a purchase. So, I would have to say to all the people in the process of purchasing a Hyundai vehicle, "Do not go to Brandon Hyundai, Bad service" and if you want to be treated like a good customer, "Go to Crown Hyundai in St. Pete". Enough said..... Jaime Cuevas More

I wouldn't recommend this place to my worst enemy. Me and my family were treated like dirt and left to walk home. Worst place and my family were treated like dirt and left to walk home. Worst place More

My very first experience at this car dealership was January 2012. Earl Kober was very helpful throughout the entire process. At that time I purchased a 2012 Hyundai Accent. Recently, October 2013, I wa January 2012. Earl Kober was very helpful throughout the entire process. At that time I purchased a 2012 Hyundai Accent. Recently, October 2013, I was involved in an accident. I immediately contacted Earl.. WIthin minutes Earl responded back to me. I told him what happened and he said not to worry he would be more than willing to help me with anything I needed.. Earl is amazing I told him what I needed and what I was looking for and Earl rose to the occasion. Not only did he find what was in my price range, he found the car I was totally overjoyed with.. The entire process was very quick and painless..He really listened to me and was very helpful to me. I am one very satisfied customer of Earl Kober, and I will continue to do business with him and refer clients to Earl.. More