Brandon Hyundai

I looked online and saw that they had a few Sonatas I'd be interested in so I filled out a a credit application online so that I could be pre-approved when I went into the dealership. Well, they never act be interested in so I filled out a a credit application online so that I could be pre-approved when I went into the dealership. Well, they never actually ran my credit, they just used the application as a way to get in touch with me, calling and emailing me every day. This was the first time I was purchasing a new car, and so my dad was helping me. He lives in another state but I informed Steve to please communicate with my dad, that I was only coming in to pick out the car I wanted to buy. Well he didn't listen. He also did listen to any of the phone conversations we had because I got emails saying thank you for your interest in purchasing an Equinox, I was TRADING in the Equinox, so obviously their level of customer service and listening skill were not there. I made the mistake of going in to the dealer anyways, and it was terrible. Not friendly at all. I think they didn't like that I am a women that would actually give them a hard time and not just get pushed around. I received a pretty rude email when I left there from Steve because I hadn't wanted to deal with him at the dealership, and that made him angry. Overall, I took my business elsewhere, I went to Courtesy Hyundai in Tampa and bought a new car and had a very enjoyable care buying experience. Go to Courtesy. I don't know how Brandon Hyundai is still in business. More

Very friendly and low key sales. Gave me an approximate price of $11,000. Refused to give me a solid price for 6 hours, until 10 at night and I had no other way home. then it had gone to $12,750. Gave me price of $11,000. Refused to give me a solid price for 6 hours, until 10 at night and I had no other way home. then it had gone to $12,750. Gave me blank paperwork - too late and we'll fill it out tomorrow. I was such a fool. I never saw the final price until a month later, and that ended up being almost $15,000. This used car sells for $10,000 other places. DO NOT TRUST THIS COMPANY. THEY ARE CROOKS. More

I planned on putting $15,000 cash down on a new car. I wanted to see how their financing was before I laid all of my cards on the table. They are scam artists. Then, they sold my information to another wanted to see how their financing was before I laid all of my cards on the table. They are scam artists. Then, they sold my information to another car dealership who started sending me letters about pre-approval. This is the only application that I've filled out for a car in five years. Two days after I get bombarded with mail. I would never go to this dealership. More

Excellent customer service and a good deal on a great vehicle. Not a high-pressure sales environment. Good selection on the lot and honest, straightfoward negotiating. vehicle. Not a high-pressure sales environment. Good selection on the lot and honest, straightfoward negotiating. More

I was not at all amused with this dealership. The level of professionalism was very disappointing. The McDonald's cleaning crew is more professional than the people at this dealership not to mention the fa of professionalism was very disappointing. The McDonald's cleaning crew is more professional than the people at this dealership not to mention the fact that they are all scam artists. Stay far away!!!!! More

Robert Hamm was a great salesman. I went in after going to 5 other dealerships in hopes for a trade in on my truck that I was 8k upside down in. He offered more on my truck then anyone else and 5 hours lat to 5 other dealerships in hopes for a trade in on my truck that I was 8k upside down in. He offered more on my truck then anyone else and 5 hours later we couldn't come to an agreement. However, I told him when I first got there what I wanted and he did just that but I had a change of heart. Despite everything he kept trying to make a deal and did everything in his power. The outcome: After 5 hours one night and a whole day, I went back in to see him and he stayed late waiting for me. Not having my trade I went in and 2 hrs later I left buying a brand new Outlander. No negotiating or anything. He gave me the bottom line and it was a great experience. More

I came in to see Robert Hamm thinking they would not do my deal here and Brandon Hyundai/Mitsubishi. The last time I was here they could not. Robert worked with us all day yesterday and then for a few hour my deal here and Brandon Hyundai/Mitsubishi. The last time I was here they could not. Robert worked with us all day yesterday and then for a few hours today and we ended up purchasing the vehicle from him. He went well beyond the call of duty and did exactly what he said he would do. No hassle at all. Do business here with Robert directly. I will definitely reccomend him to all my friends and family. He took a bad situation and turned it into a positive one. The Finance guy, David Dixon was also excellent to work with. In and out quick and professionally. More

It was a great experience. They were all friendly and I will recommend this dealership to all of my friends and family. Thank you Chris and Max. will recommend this dealership to all of my friends and family. Thank you Chris and Max. More

I had my vehicle to another service place for a general service including rotation of tires. I drove away with a vibration and brought vehicle in twice more without results. I brought my vehicle to Brandon service including rotation of tires. I drove away with a vibration and brought vehicle in twice more without results. I brought my vehicle to Brandon Hyundai and within two hours my vehicle service was updated and the vibration is gone. Thank you Tammy ......every service department should run their shops like she runs hers....THANK YOU. More

Best car buying experience EVER! We were apprehensive about buying a Hyundai to begin with. Benny Soriano greeted us upon arrival and was very professional, knowledgeable and friendly. He took the time about buying a Hyundai to begin with. Benny Soriano greeted us upon arrival and was very professional, knowledgeable and friendly. He took the time to show us everything about the Sonata and several other models. He was patient with our questions and didn't treat us like we were stupid. If he didn't know the answer he wouldn't try to make it up to appease us. At no time did we feel pressured to buy. When it came time to talk price and trade-in Mr. Rob Hamm was extremely helpful. Again, we didn't feel pressured to buy and there was no haggling. They gave us a very fair price for our trade-in and met our price that we wanted to pay for the new car. Throught the whole process Benny kept us informed on what was happening and by the time we finished we felt like Benny was an old friend. We absoltely love our new Sonata. My wife commented that if were not for Benny Soriano, she probably wouldn't have bought the Sonata. Thanks Benny!!! More