Brandon Hyundai

Good I wanted to work with this dealership because it is close to my house. I am glad we were able to make the deal happen. I wanted to work with this dealership because it is close to my house. I am glad we were able to make the deal happen. More

Great Experience! Mr. Henry was extremely professional and was able to answer all my questions. I'm very pleased with the customer service and experience at Hyundai of Mr. Henry was extremely professional and was able to answer all my questions. I'm very pleased with the customer service and experience at Hyundai of Brandon! More

Great experience! Shun was super helpful in finding a car that fit both my budget and my needs. He took time with me to find the right vehicle and made sure I was comf Shun was super helpful in finding a car that fit both my budget and my needs. He took time with me to find the right vehicle and made sure I was comfortable in the car. The process was very quick and I wasn't left sitting for any extended period of time. Easiest car buying experience ever! More

Great cars for sale by a great team I have now bought two cars. My second experience was the best one so far. I wish finance department had paid off my car on time like they had promised I have now bought two cars. My second experience was the best one so far. I wish finance department had paid off my car on time like they had promised but when I asked them to fix their mistake, they jumped through hoops to help me. It is a credit to their team that my experience was overall positive. More

Excelent!!! We love Brandon Hyunday excellent service!!! Earl Kober is brilliant!!! It's our 3rd time going back to Brandon Hyunday for our vehicle needs!! Always We love Brandon Hyunday excellent service!!! Earl Kober is brilliant!!! It's our 3rd time going back to Brandon Hyunday for our vehicle needs!! Always excellent service Earl always treated us like family!! We regularly go to Brandon Hyunday for oil change + other service, every one is professional & helpful!! More

Typical Was greeted in a timely manner and explained what I was looking for. Jim brought 2 cars for me to compare and let me drive each of them. Everything we Was greeted in a timely manner and explained what I was looking for. Jim brought 2 cars for me to compare and let me drive each of them. Everything went well until the price negotiations began. I told them what my budget was. As usual in these situations, it took too long to arrive at an agreeable price. I ended up buying a lesser equipped car than what I had tested and was somewhat disappointed in the final cost. More

Beth McGucken made it a pleasure to purchase this car. Working with Jimmy John was easy, and Alexa Diaz is the greatest asset that dealership has. She knows her stuff, and helped me understand many of the Working with Jimmy John was easy, and Alexa Diaz is the greatest asset that dealership has. She knows her stuff, and helped me understand many of the features, such as the Blue Link system, and downloadeda the app to my phone. More

Scam in Service Department I've purchased for cars from Hyundai, two of which were from Brandon Hyundai. The last time that I came for nitrogen in my tires, I was informed that I've purchased for cars from Hyundai, two of which were from Brandon Hyundai. The last time that I came for nitrogen in my tires, I was informed that I had a hole in my tire from a nail. When I was shown the whole it was perfectly made. When I refused to buy a tire at the dealership as I had done in the past I was allowed to leave the dealership driving on the rim which was unsafe and left me feeling as though I as a long time customer didn't matter. I'll never buy from Hyundai again More

Poor service Taken 3 of my Hyundai's for service at this location, not once have I felt confident with their work. 1) 2012 Sonata 40k miles: AC intermittent is Taken 3 of my Hyundai's for service at this location, not once have I felt confident with their work. 1) 2012 Sonata 40k miles: AC intermittent issues, blower would stop working. Took it to the dealer, since the blower was working at the time, i was told nothing could be done. Service rep advised me to take video. Managed to take videos in 3 different occasions in 1 week before taking the car in. Showed service rep videos that clearly show no air was blowing through vents. Was told they had to replicate issue at dealing before replacing any parts. Had to live with issue till I traded car in. 2) 2014 Hyundai Santa Fe 5k miles: ABS sensor issue, brought in for repairs. Dealer replaced ABS sensors, now I felt vibrations while driving on the highway. Was traveling out of town and could not schedule appointment at dealer. Had to pull into a tire shop while traveling because vibration was significant. Both front wheels were out of balance because someone had knocked out the weights on the wheels. Had to get wheels balanced. 3) 2014 Genesis Ultimate: Decided to trade in my Sonata and get something sportier. Purchased my Gen in May. The first time I washed my car (2 days after purchasing) I noticed one of the wheels had curb rash on them. I immediately contacted the dealer and was told that there was nothing they can do because i should have mentioned it during car delivery. Lesson learned. They promised me tints so I had to take back to dealer. Tints had tiny bubbles on back windshield, was told to give it a month because bubbles sometimes disappear with heat. Waited a month, bubbles still there, took back to dealer and was told i waited too long to notify them. (enough about purchase experience, moving on to service) After 9k miles on the car about 5 months after purchasing (i put about 20-25k a year on my cars), i noticed vibration during braking. Notified my service rep twice and both times i was told the mechanic did not notice vibration over a period of a month. I decided to drive 30 miles to Hyundai of Wesley Chapel and get a second opinion a week later. Sure enough, they found both of my front rotors where warped and took care of the issue under warranty. This dealer is bout 7 miles from my house but going forward i will drive the extra 23 miles to get proper service. You have been warned.. More

Exceptional Jim John was very professional and cared about our needs and concern! We would recommend him in the future to our friends and family. The financing as Jim John was very professional and cared about our needs and concern! We would recommend him in the future to our friends and family. The financing aspect was exactly what we needed. More