Brandon Hyundai

Deceptive and unethical business practices. Buyer Beware. Dealership is only interested in making money. Check your finance agreement for hidden charges and trust your gut. If something doesn't Buyer Beware. Dealership is only interested in making money. Check your finance agreement for hidden charges and trust your gut. If something doesn't seem right it's probably not. Watch for hidden warranty charges. Also the GM Jerry Clark doesn't return phone calls which tells me he doesn't care what customers have to say. Chris Wilson in Finance lied to my face and made empty promises. Dealership can not be trusted. More

3 trips to seal the deal It took us 3 trips to get this done. I understand that situations happen but I specifically asked the salesman on day 2 "if we should even go up there It took us 3 trips to get this done. I understand that situations happen but I specifically asked the salesman on day 2 "if we should even go up there?" He said "yes come on" and our time was wasted. I felt the sale was more important than considering my time. The first day we were there 4 1/2 hours to finally be told we couldnt do the deal. So you figure day 2 would have kept that in mind. Smh More

Great Customer Service We just got out 3rd Sonata from this dealership. Obviously, we think the Sonata is a great car. This was the first time dealing with Caleb who we We just got out 3rd Sonata from this dealership. Obviously, we think the Sonata is a great car. This was the first time dealing with Caleb who we found to be a knowledgeable and good-natured salesperson. We did not feel pressured, and he took the time to listen to what we were looking for in a car and payment plan. He is very polite and courteous. We highly recommend Caleb as a salesman to see when visiting this dealership. More

Brandon Hyundai is the best I had a great experience love my new car everyone was very helpful and professional would recommend anyone looking to purchase a car to this dealersh I had a great experience love my new car everyone was very helpful and professional would recommend anyone looking to purchase a car to this dealership More

Efficient service of vehicle I brought my car in for a one year service. The appointment was made by phone with a very courteous and efficient service agent. Car was serviced wh I brought my car in for a one year service. The appointment was made by phone with a very courteous and efficient service agent. Car was serviced while I waited in a very comfortable waiting room. All service was completed as requested. More

Disappointed. I went to Brandon Hyundai on Saturday 12/22/18 with 2 issues with my 2015 $55000 genesis. Shop Forman Without taking it in a bay and examining it, Tol I went to Brandon Hyundai on Saturday 12/22/18 with 2 issues with my 2015 $55000 genesis. Shop Forman Without taking it in a bay and examining it, Told me the clicking noise coming from my genesis is common nothing to worry about. Has something to do with overdrive he said. How can a clicking noise coming from a $55000 luxury car be common? He also told me nothing is wrong with the parking assist that’s definitely not working properly, service manager there witnessed my demonstration showing it is not working...again without taking it in a bay to examine it Shop Forman said I should read my owners manual. Eventually after a second trip back that same day after I gave it some thought and wasn’t satisfied with what I was told, they took my car to hook up to a diagnostic computer. I was told I would have to bring it back again after I replace the spare tire I had to use due to a blow out the day before. the diagnostic result was scewed due to the spare tire. More

Excellent customer service The alternator in my Oulander went bad. After I called Bradon Mitsubishi, I had the car towed to them. It was very distressing for me been stranded f The alternator in my Oulander went bad. After I called Bradon Mitsubishi, I had the car towed to them. It was very distressing for me been stranded far from home. When I got there, Eugenio was already waiting for us. They took the car right in and started working on it. Very surprised that my car was taken care off, been a saturday. I was treated like family and kept comfortable and informed during my visit. This is what makes me want to buy another Mitsubishi. KUDOS to Eugenio and the service staff. More

Bought Two Cars! The selection, price, and service were so good, I brought my wife back and we replaced her car, as well! Definitely recommend checking them out and gi The selection, price, and service were so good, I brought my wife back and we replaced her car, as well! Definitely recommend checking them out and giving Hyundai a try; EXCELLENT vehicles! More

Integrity first...service before self. (Not here) Poor customer service. No follow up and follow through. You ask a question they make up and answer. You call them out on that answer and they don’t ow Poor customer service. No follow up and follow through. You ask a question they make up and answer. You call them out on that answer and they don’t own up to it they pass it off onto someone else being at fault. Not happy. More

My experience at Brandon Hyundai Mitsubishi My car broke down the night before, hence my reason for walking into Brandon Hyundai Mitsubishi. Note that I know for sure my personality may have not My car broke down the night before, hence my reason for walking into Brandon Hyundai Mitsubishi. Note that I know for sure my personality may have not been at its best - only if Rich Hopp knew. For sure I knew he was probably going to have a hard time with me. On the contrary, the opposite happened . He was patient and listened to every detail that I needed in this new car. My experience was painless - definitely not the crueling experiences I’ve had before. Great Job Rich Hopp in making my experience a good one. More