Brandon Hyundai

Personalized When I took my Outlander Sport in with a low tire pressure light, I suspected I had a slow leak from something puncturing the tire. When the service m When I took my Outlander Sport in with a low tire pressure light, I suspected I had a slow leak from something puncturing the tire. When the service manager confirm this, he did it in a way that took in account that I had told him the name I gave my car, Sea Bear, and he reported the news by saying that Sea Bear had a thorn in his paw. That humorous familiarity made my morning! They are such a great team of people at Brandon Mitshubishi that I know my car is in good hands with them. More

So, So I felt the interior of your show room floor was very cold and very blah. Only one car on the floor. I wasn't crazy about the new layout, although t I felt the interior of your show room floor was very cold and very blah. Only one car on the floor. I wasn't crazy about the new layout, although the waiting room was a big improvement. The last two times we've come there even though we had an appointment, we've had to wait over two hours just for an oil change. This is the major reason why I gave you only a two star rating. I would like to say Dan, the service tech, was really nice and polite and very sorry for our wait. Sincerely Jay and Kathy O'Connell More

Very helpful Very caring, friendly, Courteous and a great team to work with on the follow up. The help me with needs and questions Thank you to Mitsubishi who Very caring, friendly, Courteous and a great team to work with on the follow up. The help me with needs and questions Thank you to Mitsubishi who gave me part of my life back. I’m enjoying my 2019 vehicle More

Workmanship, timeliness & price Location of dealership, exceptional service and punctual. Discount for veterans is a very positive function to the thousands of military personnel Location of dealership, exceptional service and punctual. Discount for veterans is a very positive function to the thousands of military personnel in the Brandon/Tampa area. Many new vehicle sales take place as a result on this program. Happy customers will always return to a pleasant place to do business. Your dealership is at the top of the list. Thanks for the experience. More

Frustrating I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got the I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got there bright and early at 7:30 in the morning, a gentleman came in and wrote down the mileage and said he knew exactly what to do with it and would get it sent in. After waiting 30 days the representative for Hyundai said they had not received anything. All throughout the remainder of December I kept calling and calling to have someone resubmit the mileage to Hyundai. No one ever called me back! Not one time! I went through three different operators and each one sent me to a voicemail... sometimes one for a “Corey” that was full. I could understand one or two times being busy, But all of these times with no response is inexcusable! I finally drove again to the service center and got Mario Otero who was absolutely excellent! Even though he was sick and really should’ve called in and stayed home, he did not want to leave his workload on his fellow advisers. He help me out and gave me a copy of the form he was sending over to the warranty department. I have had him before as an advisor, and he has always done an excellent job! More

Heather was phenomenal! Honestly thought I was going to need to pull some tricks to get a good deal - that was not the case. Heather was up front, honest, and helpful. I was Honestly thought I was going to need to pull some tricks to get a good deal - that was not the case. Heather was up front, honest, and helpful. I was given all the information I needed and then some and was able to come to terms on a new car deal that I truly thought was a pipe dream - woke up this morning, and it’s not. Thank you to the entire team for making this process as painless and quick as possible! More

Pleasant experience Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the over all experience was nice. More

Great buying experience My salesman knew what my wife and I were looking for and got us in that vehicle. It was a pleasant buying experience from start to finish My salesman knew what my wife and I were looking for and got us in that vehicle. It was a pleasant buying experience from start to finish More

Awesome service! Great service from beginning to end. Took a while to get the deal we came in to get, but it was worth it. Thanks to Brennan. Great service from beginning to end. Took a while to get the deal we came in to get, but it was worth it. Thanks to Brennan. More

No games or gimmicks Straight to the point when we said what we wanted to pay and how much we were putting down. No drawn out back and forth haggling. We were in and out w Straight to the point when we said what we wanted to pay and how much we were putting down. No drawn out back and forth haggling. We were in and out with our car in less than 45 mins. Veterans discount too Thanks. More