Brandon Hyundai

Brandon Hyundai makes it easy! My wife and Iwalked in just to look at new Sonatas and Ed and John hooked us up with a great deal on a new one. No muss, no fuss! And a phenomenal p My wife and Iwalked in just to look at new Sonatas and Ed and John hooked us up with a great deal on a new one. No muss, no fuss! And a phenomenal price! More

Could Have Been Better Summary of my experiences; poor communication from the dealership, concern with safety of loaner vehicle, and delay of parts to fix defective vehicle. Summary of my experiences; poor communication from the dealership, concern with safety of loaner vehicle, and delay of parts to fix defective vehicle. End result: Disappointed with the service department, I ended up towing my vehicle to a different Hyundai dealership. Upon having my new vehicle towed to this facility for repairs, the dealership initially wouldn't provide a loaner nor authorize a rental car. Then, 3 days later was offered a loaner that was filthy (and smelly) inside, had a huge bubble in the side of the tire, and rotten/unserviceable windshield wipers. This was a serious safety hazard in my opinion. Next they ordered a part for my new vehicle and told me it would be in-stock on Thursday. Not receiving a call from the technician, on Friday I contacted them and was told the part didn't come in and the part would have to be reordered from Korea, adding another week to the process. Lastly, had a horrible time trying to communicate with the dealership over the phone. When calling, was connected to a call center verses the dealership. The call center kept stating they couldn't connect with the service department or any manager and instructed me to leave a message. I talked to the call center manager and was told the same thing, they would leave a message for the service department and manager. My question to them was how could they not contact anyone at the dealership. Their response was they were off-site and could only send a message. Upon continual attempts, finally got through to the service department and again, was told to leave a message for my technician. With no return phone call I drive in and got answers to my questions in person. More

Caring, timely. This time the service is very good, courtesy and timely. The service advisor was keeping me up to date and completely about my car service. Thanks. This time the service is very good, courtesy and timely. The service advisor was keeping me up to date and completely about my car service. Thanks. More

Great customer service Great Staff and customer service went in for an. Oil change on a Saturday morning .. was in and out of there with enough time to run my errands.. than Great Staff and customer service went in for an. Oil change on a Saturday morning .. was in and out of there with enough time to run my errands.. thank you More

Job Incomplete 🤨 Vehicle at dealership for over 5 hours when I arrived my vehicle was returned to me but the reason why I took it to the service department what's the Vehicle at dealership for over 5 hours when I arrived my vehicle was returned to me but the reason why I took it to the service department what's the present in other words he got me never got fixed they have to order the parts and a half to bring into vehicle again More

Ed was very helpful and kept me updated with every step I really enjoyed my car buying experience yesterday at Brandon Hyundai. Ed Ott was never pushy and took the time to gather info on my needs. He prov I really enjoyed my car buying experience yesterday at Brandon Hyundai. Ed Ott was never pushy and took the time to gather info on my needs. He provided answers and solutions. I highly recommend this dealership More

Wonderful experience Purchase a new car from Brandon Hyundai and everything was perfect. Brennan was a pleasure to work with. We would definitely purchase another car from Purchase a new car from Brandon Hyundai and everything was perfect. Brennan was a pleasure to work with. We would definitely purchase another car from him. More

Excellent I never been treated so well at the services. I highly recommend, I suggest this place to anyone. Thank you, Eugenio for an excellent job. I never been treated so well at the services. I highly recommend, I suggest this place to anyone. Thank you, Eugenio for an excellent job. More

John Valdez knowledgeable and attentive salesman I did online research before deciding on Santa Fe but not sure which trim. John Valdez explained all the different features of each and took time to a I did online research before deciding on Santa Fe but not sure which trim. John Valdez explained all the different features of each and took time to answer all of my questions and make sure that I understood how to use them. He made me feel very at ease and didn't use any pressure to try to sell me. When I returned with my husband Edward assisted us with test drive and paperwork while John finished up with another customer and he was also friendly and knowledgeable . Now my only complaint is all dealerships add addendums, and Brandon Hyundai adds addendum to MSRP on first line of invoice instead of itemizing so first line doesn't match window sticker price even though bottom line ends up the same, it is just confusing and I'm sure it has to be explained to all buyers. We decided on Santa Fe Sel and have only had it one day but we are very happy with all of the included safety features that Hyundai offers and with the prompt and courteous service we received from everyone we came in contact with at Brandon Hyundai unfortunately I didn't get all the names so I could mention them. More

Great Service Came in to have my vehicle serviced. I knew that there were several pending things. Mario provided detailed overview of what was needed with price and Came in to have my vehicle serviced. I knew that there were several pending things. Mario provided detailed overview of what was needed with price and length of time. He is professional and dedicated. After having belts changed (long overdue), compressor for air conditioner (went to other air conditioning repair shops exclusively, the dealer was less than all of them), fuel induction, etc. Mario provided his cell number as well. They entire department was “A+. More