Brandon Hyundai

Excellent experience Everything about our experience at Brandon Hyundai during our repair was exemplary from the reception crew to the office people to customer service to Everything about our experience at Brandon Hyundai during our repair was exemplary from the reception crew to the office people to customer service to the mechanical repair to the call back follow up. We were treated respectfully with kindness and professionalism. Thank you very much for all you did! More

Team very helpful. Excellent overall experience. Engine locked up which is stressful, they explained everything and made a very unpleasant situation comfortable. Lined Excellent overall experience. Engine locked up which is stressful, they explained everything and made a very unpleasant situation comfortable. Lined car up at Hertz which was!also a very pleasant experience. More

Scheduled Maintenance Excellent customer service, very knowledgeable regarding maintenance packages. Took the time to answer my questions. The service (oil change) was ver Excellent customer service, very knowledgeable regarding maintenance packages. Took the time to answer my questions. The service (oil change) was very quick. I highly recommend Brandon Mitsubishi! More

Horrible experience with employees who don’t care This service center is a joke. Nobody takes their job seriously here. Do not go here. My experience started when I took my car in for an oil change an This service center is a joke. Nobody takes their job seriously here. Do not go here. My experience started when I took my car in for an oil change and a software recall. I decided to wait with the car because my advisor Mike said it would only be an hour. An hour and a half passed and I went to go check on things. Mike was nowhere to be found. Someone tracked him down and he let me know they would need to keep my car to replace the engine. He said that someone from Hertz was on the way to get me for a rental and I would be able to empty my car of what I needed. WRONG. Mike left and I sat there waiting for my car and Hertz. Both never showed up. After 30 more minutes I tracked down the manager because again, Mike was MIA. The manager was full of excuses and went to go see what was going on. Turns out my car had been taken to an offsite lot and nobody called Hertz. Therefore I had to have a random guy from the dealership drive me to this lot my car was in so I could get my house key and car seat. Then he took me to Hertz. Originally Mike said the car would take 2 weeks to fix. 2 weeks came and went and I called to get an update. After leaving SEVERAL messages I never heard back. Finally I got in contact with another advisor who got me to Mike. He said that they needed another week and my car would be ready May 1. That day came and went and again I NEVER heard from him. While all this was going on I had to keep calling Hertz to extend my rental because he never took the initiative to do so. Finally after calling multiple times, emailing and leaving messages, I got ahold of Mike. They needed MORE time on my car. I lost it and demanded the car be ready the next day. When I went to go pick up my car there were three other groups of people in the waiting room with all of the same complaints I had. Instead of calling their customers all the advisors were in the managers office eating McDonalds. These people do not care about you or your car. Seriously stay away unless you want a huge headache. More

To purchase a new car I have given this high rate because of the respect given to my husband and me by listening to what we wanted to receive from the sales department. I have given this high rate because of the respect given to my husband and me by listening to what we wanted to receive from the sales department. More

Vehicle repair My service advisor Mario is awesome I deal with him a lot and he always takes care of my vehicle needs and goes above and beyond to make sure that’s i My service advisor Mario is awesome I deal with him a lot and he always takes care of my vehicle needs and goes above and beyond to make sure that’s it’s done to the best possible extent. Love Brandon Hyundai won’t go anywhere else. More

Fast and trusted service. I had just a oil change appointment. I was in and out in a half hour. They inspected my car and I am happy my car is all set. I had just a oil change appointment. I was in and out in a half hour. They inspected my car and I am happy my car is all set. More

Service Quick service. It was my first service for my new Mitsubishi Mirage that I purchased 6 months ago. Able to get an appointment within a week. Quick service. It was my first service for my new Mitsubishi Mirage that I purchased 6 months ago. Able to get an appointment within a week. More

Had my car for 3 weeks after I purchased it to touch up the Had my car that I purchased for 3 weeks to touch up paint and fix tire rim. Did not give me all required paper work at point of sale and I had to rea Had my car that I purchased for 3 weeks to touch up paint and fix tire rim. Did not give me all required paper work at point of sale and I had to reach out to them to get the needed documents. Did not pay off the full amount of my trade. I had to continue to tell them as well as the bank notified them but had the car on their lot for sale with out clear title to the car! More

What a surprise! I had a service appointment with Hyundai on 4/1/19. I found it within an hour that my car needed a new engine due to a recall. Hyundai supplied me wit I had a service appointment with Hyundai on 4/1/19. I found it within an hour that my car needed a new engine due to a recall. Hyundai supplied me with a rental for two months. I recieved my car and I was surprised to see not only was the engine new but the computer, battery and lot of other stuff was new as well. They also clean my car really good. I was skeptical but I am very pleased with these results. Thank you Hyundai! More