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Brandon Hyundai

Tampa, FL

4.3
9,631 Reviews
The team at Brandon Hyundai would like to welcome you to our dealership in Tampa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Tampa, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Tampa count on the high-quality vehicles and services found at Brandon Hyundai, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9915 E Adamo Dr

Tampa, FL

33619

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Showing 9,631 reviews

August 01, 2019

Good experience. Professional service, polite employees. Service took awhile, but they were busy. Waiting area was fairly comfortable with good amenities. I will retu More

by Veteran 60/70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Chavez
August 01, 2019

A/C service and replace clamp on intake manifold. I felt very satisfied with the service on my car , tech found and knew exactly what to fix and was very satisfied. Keagan was very helpful and inform More

by ANTHONYWALLER44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keagan
July 31, 2019

Great and Quick Experience Fabio and Edd were wonderful and helped me get the car I wanted within my budget and time limit with no issues. As a first time car buyer I had a very More

by TerinoChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ott
July 31, 2019

One Happy Cudtomer Will come back for another service call for sure. From write up to advisor to checking out all went well. Location was very busy but you wouldn't know More

by DMOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2019

Great Experience I dealt with an advisor named Seth and man was he phenomenal. Very professional and excellent communication. I recommend a raise for this young man. More

by bhart00018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
July 30, 2019

7/29/19 the service department called to say my part was in and wanted to schedule an appointment. When I asked what it would cost to install it, I was put o More

by DOTTIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Thomas
Sep 12, 2019 -

Brandon Hyundai responded

Thank you for bringing this to our attention and for taking the time to provide us with your review. We know how important your time is and we greatly appreciate it! I would like to sincerely apologize for this unpleasant experience that you had. During the time of your experience, we were undergoing changes within our service department management team. I know that is no excuse for the service you received, but we have a new team of advisers and management to ensure your next experience with our dealership provides you with the 5 star customer service you deserve. Please feel free to contact me anytime with questions or concerns you may have. hwillis@brandonhyundai.com Kind Regards, Heather Willis Customer Relations Manager

July 30, 2019

Awesome We was searching for a car for my daughter. After 10 different dealerships and many many annoying salesmen we found ourselves at Brandon Hyundai and b More

by Scott1476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Chavez
July 30, 2019

Good service My advisor Francisco was amazing. He was on top of everything. He even went as far as helping the mechanic do the tire rotation so I wouldn’t have to More

by DBURGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez
July 30, 2019

Oil change Very quick and always great service. Mario always makes me aware of what needs to be taken care of without any pressure to do it there and then. More

by JENNYINFLORIDA
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Wilcox
July 30, 2019

Unprofessional I was stamped as a "waiter". Two hours later my car was still sitting out front. The service writer was extremely inattentive and only had my car take More

by Car
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tori
Sep 12, 2019 -

Brandon Hyundai responded

On behalf of the entire team here at Brandon Hyundai, I sincerely apologize that you had this type of experience with us. Thank you for taking the time to provide us with this feedback, we know how important your time is. The frustration you encountered due to the customer service is understandable and your experience is unacceptable. I would like to discuss this further with you, please contact me at your earliest convenience. Respectfully, Heather Willis Customer Relations Manager hwillis@brandonhyundai.com

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