Brandon Hyundai

Oil change took over 2.5 hours. One of my tires was low on air. It would have been awesome if someone put some air in that one. Everyone was very professiona took over 2.5 hours. One of my tires was low on air. It would have been awesome if someone put some air in that one. Everyone was very professional and friendly. More

Harold De La Cruz went above and beyond what was expected I brought my car in 11/19/19 to replace a part that was special ordered. Harold was the service advisor who worked with me today. Unfortunately, the w I brought my car in 11/19/19 to replace a part that was special ordered. Harold was the service advisor who worked with me today. Unfortunately, the wrong part was ordered by the previous service advisor I dealt with. I explained that the noises I heard previous from my dashboard area was moving. He had several people doing diagnostic work on my car to discover the source of the noises and they discovered it wasn't related to the a/c vent. They said that three of my motor mounts had to be replaced. I told him that two had already been placed, but unfortunately, they could not pull up all the detailed records from 2016 online. When I finally showed him the detailed invoice from 2016 he believed me. He worked with me to verify this information and made sure that I received a credit for the a/c vent I was charged for and did not need. He was patient, polite and treated me with respect. The shuttle driver was very nice and called me to see if I needed a ride back to the dealership. Unfortunately, due to my leg issues, I had problems climbing into the van for the ride home and had someone drive me in their car back to the dealership. . More

This dealership has an outstanding service department Harold and his service team always exceeds my expectations. Our 2017 Sonata has 60K miles on it and the service team performed quality work at a very Harold and his service team always exceeds my expectations. Our 2017 Sonata has 60K miles on it and the service team performed quality work at a very good price. Cant say enough about this dealership. We have purchased four cars from them since 2012 plus recommended a friend who purchased a used Elantra which was almost showroom perfect. More

price for re work was unreasonable the work on the car was originally done once under warranty and then I was told the unreasonable price for a redo. After dealing with this dealership the work on the car was originally done once under warranty and then I was told the unreasonable price for a redo. After dealing with this dealership since 2004 and four Sonatas I felt the price was way out of line and was told I could probably expect it to happen again. I then worked with Jason Almeida who was super but was unable to come up with another vehicle, He was great and I would like to commend him for all his efforts. I was so disturbed by the four recalls I had with my vehicle and could only see future problems by keeping that car. I ended trading the Sonata for a Toyota Camry with all of the options I wanted and will now have to decide the future of my other Sonata. More

oil change and maintenance Jeff Skye was very good with explaining the work needed . i trust that TECH#13654 was thorough and confident in his work as i am 100% relying on him Jeff Skye was very good with explaining the work needed . i trust that TECH#13654 was thorough and confident in his work as i am 100% relying on him . i have been sick for 2 weeks and just now able to address this . F. Boucher More

Routine Maintenance Took care of tire rotation, transmission flush and oil change. Did not have an appointment, but I came in first thing in the morning and was able to g Took care of tire rotation, transmission flush and oil change. Did not have an appointment, but I came in first thing in the morning and was able to get out within 2 hours. Harold, it was a pleasure working with you ! More

Great service Walked in and got great fast service . They even washed my car . Friendly atmosphere. The coffee and muffins were yummy. Thanks Hyundai for amazing wo Walked in and got great fast service . They even washed my car . Friendly atmosphere. The coffee and muffins were yummy. Thanks Hyundai for amazing work . More

Got in and out on time without any suprises. Paid for my parts in advance. VERY expensive Then I scheduled the service to install and do maintenance. Got in and out on time. Good customer se Paid for my parts in advance. VERY expensive Then I scheduled the service to install and do maintenance. Got in and out on time. Good customer service by by Service Rep and by the Shuttle fellow. Very professional! More

I was very pleased with the service I received, I will definitely recommend new buyers to this dealership. John did a great job explaining the benefits of their vehicles and made me very comfortable and h definitely recommend new buyers to this dealership. John did a great job explaining the benefits of their vehicles and made me very comfortable and happy with trading my car in for a Hyundai Kona. More

Jeff was amazing Jeff went out of his way to ensure all my needs were met! I even through a last minute request at him and he went out of his way to get it done! Jeff went out of his way to ensure all my needs were met! I even through a last minute request at him and he went out of his way to get it done! More