Brandon Hyundai
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Overall experience was okay, however there was a mix up with my service ticket and resulted in waiting longer to check out. The dealership clearly needs more staff on hand. Also, the dealership was so pack with my service ticket and resulted in waiting longer to check out. The dealership clearly needs more staff on hand. Also, the dealership was so packed with cars that it was challenging to get out. Not a place I want to be when I’m in a hurry. More
I took my 21 Santa Fe for an oil change and tire rotation and when I got the car back from the service department they didn’t change the oil filter and didn’t do the tire rotation. These guys are SCAMMERS BE and when I got the car back from the service department they didn’t change the oil filter and didn’t do the tire rotation. These guys are SCAMMERS BE AWARE.. More
Quick service. Really didn’t try to upswell me any extra services. I was very satisfied services. I was very satisfied More
Head mam Mario is super. He went up and beyond what needed to be done. Highly recommended needed to be done. Highly recommended More
The communication and service at this service department is the worst I have seen anywhere for any situation. I have had three different experiences, each one more frustrating than the last. My car is still is the worst I have seen anywhere for any situation. I have had three different experiences, each one more frustrating than the last. My car is still not fixed even though it was in the shop for 2 days this week alone. It takes over 25 minutes to get any contact with a service member due to the poor reception service. On one of my visits, I tried for the better part of two days to get a hold of my service manager and the service receptionist kept patching me through to Brian, with a consistent promise that he would be calling me back. Finally I found out from the manager he hasn't even been to work those 2 days! Delbert promised my car would be taken care of first thing in the morning when the part came in and when I called at 11, Brian said he didn't even know my car was there! It was barely done by 4 and that was with the car sitting there for 2 days prior and waiting for it the first day for 3 hours to even find out what was wrong. It's been a horrible situation that makes me wish I had never bought my car there. This is a new car that has now been in for service three times in the first 6 months of owning it. Oscar has been helpful, but even he can't overcome the poor service department More



