
Brandon Hyundai
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I was only exposed to the service dept. Harold was my service advisor. I must say that he went above and beyond the call of duty with being professional and efficient by making sure that my Harold was my service advisor. I must say that he went above and beyond the call of duty with being professional and efficient by making sure that my car went through the right channels More
The sevces was not good at all thay had my car for two day and never did no work to my car and to fix my car was very expensive and I took the car for a recall part and that never got put on the car nethe day and never did no work to my car and to fix my car was very expensive and I took the car for a recall part and that never got put on the car nether so I’m very disappointed in how thay treated my and I paired 200 dollars for them to do nothing I hope I never have to bring my car to you guys again More
Service was awful. Brought my car for an appointment at 12:20 and gad to wait until passed 6pm for an oil change. No shuttle service. Brought my car for an appointment at 12:20 and gad to wait until passed 6pm for an oil change. No shuttle service. More
Great working with Harold and getting my car fixed. But had to get the repairs corrected at another shop after their mechanic forgot to plug a few sensors back in place But had to get the repairs corrected at another shop after their mechanic forgot to plug a few sensors back in place More
I will never take my car there again. Everyone will know how incompetent and money hungry this dealership is. I was being charged $1100 for misdiagnosis of my vehicle. They almost double Everyone will know how incompetent and money hungry this dealership is. I was being charged $1100 for misdiagnosis of my vehicle. They almost double the cost of parts compared to the other Hyundai dealers in the area. $370 for a safety plug on my 2015 Hyundai sonata hybrid which other dealers nearby only charged $170 and it was not bad. $280 for a 12 volt Battery. $160 for diagnostic test which was not done. I asked them to see the diagnostic results so I would know what the codes were. They didn't have any paperwork because they never did the diagnostic test. But wanted to charge me for it. $240 for labor which took less than 5 minutes for the technician putting a multimeter on the safety plug and saying the plug was shorted and needs replaced. Well let me school you on the safety plug. This device is a fuse. And when you put an ohm meter on it, you will read 0 ohms. Which means the fuse is good. That tells me your technician doesn't have a clue what he is doing. I proved it to the service representative that was dealing with my case. He said he was just going by what the technician told him was the problem. So I want to set the record straight. I don't blame the service representative for the misdiagnosis, he's just the person relaying the message to the customer. I have an issue with the technician that doesn't know how to troubleshoot. I didn't give them the satisfaction to rip me off so I decided to have my car toad to another Hyundai dealer in Tampa and they found the problem which cost me less then $400. More