Brandon Hyundai

Service on my car is good but customer service and follow up not so much. Example, I was notified that my recall part has arrived called to make a appointment, got recorded message that I would get a call ba up not so much. Example, I was notified that my recall part has arrived called to make a appointment, got recorded message that I would get a call back. Over a month still waiting for call. More

Very organized, friendly staff, I like to get in and out and they try, explain things and they try, explain things More

Bad communication. . waiting on owed part almost 2 months and no warranty paperwork .it's been weeks.. would not recommend at all. . waiting on owed part almost 2 months and no warranty paperwork .it's been weeks.. would not recommend at all. More

Horrible service. Waited two hours just to be told didn't have the part needed after I had already made the appointment. They promised to call me back and expedite the Waited two hours just to be told didn't have the part needed after I had already made the appointment. They promised to call me back and expedite the part. No call and they never answer or return phone calls. I have had this issue with them for a year and a half. They are slow with terrible customer service. Never follow through. I will never purchase another vehicle from this dealer based entirely on how terrible they are. More

The communication was very poor, worst experience i ever encountered concerning my car. 0/10 would not recommend a Hyundai or this dealership encountered concerning my car. 0/10 would not recommend a Hyundai or this dealership More

Fantastic service from the moment I walked in, treated me like family. All my questions and concerns were taken care of. I would definitely come back / refer a friend to this dealer and Melisa. like family. All my questions and concerns were taken care of. I would definitely come back / refer a friend to this dealer and Melisa. More

Appt was for 8:15. Got there at 8:10. In line at outside tent due to construction on facility until 8:35 when service advisor finally checked vehicle in. Vehicle has Got there at 8:10. In line at outside tent due to construction on facility until 8:35 when service advisor finally checked vehicle in. Vehicle has recall but he couldn’t tell me what it was only that it indicated no current fix. It need tire rotation, air filter replacement, and inspection for 24,000 miles. It took 2 hours to complete (seemed much longer than necessary. Received vehicle back and maintenance indicators hadn’t been reset—went back in to request reset. Service manager came out and reset and I asked him about recall—he said it might be the hitch. It would seem if there is a recall on a vehicle that the service advisor or manager should be able to at the very least look it up and let the customer no what it’s for. Overall staff I dealt with were pleasant but it does not seem to be an efficient use of time and personnel when there are 5 people at the tent but only one service advisor to intake vehicles. More

They entertain me even though I am ahead of my time. People are nice and good. People are nice and good. More

Clean and friendly and do good work keep you inform on your service great company your service great company More

Everyone was very helpful and friendly. I'm very pleased with the service I received. I'm very pleased with the service I received. More