Brandon Hyundai

Tom Murman was our salesman-knowledgeable and respectful. My complaint is that there were numerous special deals offered on national TV, and yet we were not offered any of those deals. In fact, when I ques My complaint is that there were numerous special deals offered on national TV, and yet we were not offered any of those deals. In fact, when I questioned them two days later, was told :"Oh, that's for a different vehicle." or "We aren't always up to date on national dealsl." I don't necessarily fault the dealership-buyer beware. But it would have certainly made a huge positive impression as opposed to the negative impression I now hold. More

Was disappointed with the continued pricing games to squeeze additional unwarranted funds by the finance group even after the sales team had negotiated a deal. Start with a large advertised discount and squeeze additional unwarranted funds by the finance group even after the sales team had negotiated a deal. Start with a large advertised discount and then add back all kinds of fees to force the number up to ridiculous levels. It also was evident that this was common practice with other customers. The sales folks were good but I believe hampered by management practices that are misleading and feel deceptive. Took longer to get the documents signed than buying a home. More

I was happy to compete this deal provided it was a cash only transaction. Brandon Hyundai wanted me to finance the deal to give me the out the door price. I wasn’t willing to do this and ended the purchase only transaction. Brandon Hyundai wanted me to finance the deal to give me the out the door price. I wasn’t willing to do this and ended the purchase process. More

I was fortunate to have Armando as my sales rep and he is caring and polite, understanding my needs and making them happen. He went above my expectations, I give him a 10++. caring and polite, understanding my needs and making them happen. He went above my expectations, I give him a 10++. More

Ed, was my rep for my car needs. Ed was kind friendly, answered all the f my questions. Thank you! Ed was kind friendly, answered all the f my questions. Thank you! More

The dealership was clean and all staff and salespeople were friendly. Would recommend to family. were friendly. Would recommend to family. More

Krystle Mendez was amazing and very helpful! She took the time to find the right car for us! She put up with our back and forth and indecisiveness. She was very knowledgeable about each car we t She took the time to find the right car for us! She put up with our back and forth and indecisiveness. She was very knowledgeable about each car we test drove and followed up with us regularly to make sure we knew our 2nd key was being ordered and that we were satisfied with our purchase. Matthew was great at assisting Krystle in our sales process as well. Finance manager Tyler Noyes was quick with the signing process and had the paperwork ready when we got there. Five stars for both employees as they are not listed below. More

This vehicle purchase was smooth and painless! Sales agent Raul was great and able to answered any questions. Sales agent Raul was great and able to answered any questions. More

Abel Gomez is wonderful. Serviced received 12/20 motor light returned on 12/26. Actually made appt at another dealership and drove to Brandon Hyundai not knowing of my error. Serviced received 12/20 motor light returned on 12/26. Actually made appt at another dealership and drove to Brandon Hyundai not knowing of my error. Abel was kind and helped me obtain service, part ordered and awaiting call to complete service. More

Mario was condescending, when i declined services because they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order parts, and if it was ready. When i texted him these questions he answered in as little words as possible. I feel like if i never asked he would have let my car sit there an extra day. Every time im at Brandon's Hyundai its a hectic, cramped space. Its been 5 years at this dealership and ive met some nice people working there, but overall im so annoyed to be there More